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Top Remote Customer Success Jobs in San Francisco, CA
The Senior Health and Science Specialist will focus on promoting ATTR-CM disease awareness among healthcare providers across various specialties. Responsibilities include executing territory business objectives, developing sales plans, educating customers, and utilizing marketing resources effectively to drive patient recognition and engagement. The role also emphasizes building strong relationships and leveraging data to inform decisions and strategies in a complex healthcare market.
The Senior Health and Science Specialist will drive disease awareness and sales for ATTR-CM by engaging healthcare providers across various specialties. Responsibilities include developing business plans, utilizing advanced selling skills, educating customers on the disease and diagnostic procedures, and collaborating with internal teams to enhance customer experience.
The Brokerage Operations Trading Specialist role involves managing key trading operations functions including execution and error corrections, ensuring compliance, conducting trade related research, and collaborating with engineering and product teams to enhance processes. The candidate should excel in financial services and have expertise in brokerage operations.
The Brokerage Operations Service Specialist at Cash App will manage customer communications concerning brokerage accounts, process daily operations to maintain service levels, document complaints, identify customer experience issues, and enhance support training. The role requires a focus on compliance and service excellence within the financial operations of the firm.
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As a Principal Customer Success Manager at Atlassian, you'll engage with C-level executives and complex enterprise customers to ensure they maximize value from Atlassian solutions. You'll develop relationships, guide customer success strategies, and help in navigating implementation processes while driving product adoption.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
As a Customer Operations Specialist, you'll resolve customer inquiries related to tax credits, educate on tax related concepts, perform data quality tasks, and collaborate with teams to improve product solutions, ensuring small businesses effectively utilize tax credits.
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The Public Web Product Manager will lead the strategy and roadmap for Square's public website, focusing on driving growth and conversion. Responsibilities include collaborating across teams, defining metrics for success, managing the product development process, and optimizing user experiences through data analysis and industry research.
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The Customer Support Specialist at Grammarly will provide timely and empathetic support, assist with product-related issues, maintain positive customer relations, and contribute to team efficiency. Responsibilities include troubleshooting, training, and refining customer service procedures.
The Enterprise Customer Success Manager at Monte Carlo will lead client relationships from onboarding to value realization, collaborating with account executives to ensure customer satisfaction and growth. Responsibilities include business reviews, stakeholder management, and promoting product adoption through best practices, while maintaining account health and identifying new opportunities for expansion.
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
The Customer Support Manager will lead a team of offshore support associates, training and optimizing processes to enhance customer experience. Responsibilities include managing support operations, onboarding new associates, collaborating cross-functionally for system improvements, and advocating for user needs during planning.
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