Top Remote Customer Success Jobs in San Francisco, CA
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Lead the product and experimentation roadmap for Square's website, driving growth and customer conversion. Collaborate with cross-functional teams to deliver high-quality products and optimize user experiences. Stay informed about industry trends and drive product innovation.
Seeking a Senior Manager, Customer Success Strategy with 8+ years of experience to develop and execute strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships. Responsibilities include strategic planning, customer insights, team leadership, customer engagement, stakeholder collaboration, performance metrics, innovation, best practices, and customer health monitoring. Qualifications include a Bachelor's degree, 8+ years of experience, leadership experience, strong analytical skills, excellent communication skills, and experience with customer success strategies.
Lead a team of Enterprise Customer Success Managers in the Northwest region, focusing on fostering strong client relationships, enhancing customer satisfaction, and driving revenue growth. Responsible for talent development, metrics ownership, customer success, thought leadership, and continuous improvement. Develop strategic relationships with key clients and support business reviews.
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Seeking an experienced SMB Customer Success Manager to drive product adoption, renewal management, and customer value measurement. Responsibilities include building strong relationships, enabling customers, and collaborating with internal teams for product development. Must thrive in a dynamic environment and possess strong organizational skills. Join a growing team and make a significant impact in the MarTech ecosystem.
The Payroll Support Specialist at Check is responsible for top-tier partner and employer communication and account management. They provide expert guidance on payroll and tax-related inquiries, ensure compliance with regulations, and strive to exceed partner/customer expectations through exceptional service and support.
Seeking a highly motivated Tech Touch Customer Success Manager to manage a portfolio of customers, ensure their success through technology products, and drive customer engagement and retention. Responsibilities include developing customer relationships, implementing retention strategies, collaborating with teams, and utilizing communication strategies for customer engagement.
The Compliance Customer Success Manager at Skillsoft is responsible for managing complex customers, ensuring customer retention and satisfaction, and driving account strategy to meet desired outcomes. They collaborate with internal teams to ensure customer success and growth, while staying informed on compliance trends and regulations.
Hands-on Client Success Manager role for a leading provider of AI solutions in the health insurance industry. Responsibilities include guiding clients through product implementation, maintaining long-term partnerships, data analysis, project management, and cross-functional collaboration. Remote opportunity with a focus on client life cycle management and maximizing client value from predictive analytics products.
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Seeking a Customer Success Manager to oversee a school book of business, driving engagement, retention, and growth. This role involves managing partner schools from onboarding to renewal, identifying upsell opportunities, and providing exceptional support through a deep understanding of BrainPOP's products and customer needs.
Serve as the product expert and mental health advocate for a book of business made up of enterprise Spring Health customers. Develop and maintain positive working relationships with multiple customers and consultants. Drive revenue through member engagement strategies. Bachelor's degree preferred with a deep passion for transforming the U.S. healthcare system, with 7+ years of experience in account management/customer success/implementation specialist/healthcare management at an early stage company.
Customer Success Manager role at Spring Health to support existing partners and drive product and services adoption. Responsible for full customer lifecycle, business reviews, and collaboration across departments.
Handling policy processing transactions, training staff, resolving discrepancies, and ensuring timely processing of insurance policies in a fast-paced environment. Providing customer service and maintaining quality standards in commercial lines processing.
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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