Top Remote Operations & Support Jobs in San Diego, CA

Provides Level 2 technical support for cellular and wireline network services in a remote contact-center environment. Responsibilities include monitoring network alerts, diagnosing OSI-layer issues, analyzing Linux logs and packet captures, troubleshooting routers, firewalls, NAT, and network connectivity, coordinating with customers and field technicians, supporting installations, documenting incidents, and meeting service KPIs. The role requires strong Linux command-line, networking, and customer communication skills, with weekend and holiday shift flexibility.

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Support C-suite Operations leadership by managing complex calendars, scheduling, travel, meeting materials, communications, records, and stakeholder coordination. The coordinator will track executive action items, organize leadership events and business reviews, anticipate needs, resolve competing priorities, and handle sensitive information with discretion. The role requires strong judgment, communication, business acumen, and extensive experience supporting senior executives in fast-paced environments.

Administer and improve GoodPower’s Salesforce CRM, including configuration, automations, permissions, data hygiene, reporting, integrations, troubleshooting, documentation, and user support. Translate fundraising and organizational needs into system requirements, coordinate contractors and implementation partners, test enhancements, and maintain the enhancement backlog. Lead training, office hours, adoption initiatives, and communications for staff with varying technical expertise. Support nonprofit fundraising, donor management, grant tracking, and revenue workflows while monitoring connected systems and resolving integration issues.

Provides high-level administrative, calendar, communication, travel, meeting, expense, and project management support to senior clinical and clinical trial leaders. Coordinates complex domestic and international travel, conferences, meetings, invoices, purchase orders, and sensitive communications. The role requires discretion, proactive prioritization, strong organization, adaptability, confidentiality, and responsiveness in a fast-paced biotechnology startup environment.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, social media assistance, SOP adherence, reporting, and team coordination. Requires strong English communication, reliable home-office infrastructure, independent work ability, and availability for graveyard shifts serving US clients.

Owns end-to-end response to high-impact incidents in a 24/7 SaaS production environment. Coordinates technical teams during live incident bridges, removes blockers, manages escalations, communicates business impact, and ensures safe mitigations. Leads post-incident reviews, tracks metrics, improves runbooks and processes, and supports change and problem management. The role requires ITSM expertise, cloud and DevOps knowledge, AI-tool proficiency, strong communication, and calm decision-making under pressure.

Reviews, validates, and curates Hindi written and audio content according to SOPs, checklists, and client guidelines. The role checks content and metadata, applies approved corrections, documents defects in internal tools, escalates complex issues, manages queues to meet throughput and SLA targets, and follows security requirements. It also involves repetitive high-volume work, team meetings, calibration sessions, training, and incorporating feedback to improve accuracy.

Owns the operational and technical foundation of a multitenant digital contact center. Responsibilities include CCaaS administration, IVR architecture, conversational and agentic AI development, digital forms, knowledge management, client implementations, vendor management, incident response, operational reporting, and team leadership. The manager translates client requirements into system configurations, governs releases and readiness, supports financial institution clients, and directs an Operational Readiness Analyst.