Top Remote Operations & Support Jobs in San Antonio, TX

Provide operational support for fiscally sponsored AI safety projects: manage tickets, communications, invoices, transfers, expense review, grant/accounting coordination, and develop process documentation. Grow into more complex problem-solving and cross-team coordination.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.

Provide timely, professional customer support via live chat, resolve inquiries, recommend products using product knowledge, collaborate cross-functionally, and continuously improve service skills.

Provide system administration for Windows-based application hosting: support IIS, monitor performance and availability, coordinate security patching, assist deployments, configuration management, and infrastructure modernization in FISMA-regulated federal environments.

Lead and manage enterprise telephony and contact center platforms (Five9, RingCentral, Verint). Ensure high availability, security, HIPAA compliance, vendor and license management, roadmap and strategy, integrations for call tracking/marketing, documentation, change management, and staff development. Act as escalation for outages and partner with Security, Procurement, Finance, Marketing, and operations teams.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Early-career operations generalist who owns and solves high-leverage operational problems across sales, customer ops, recruiting, finance, product, and marketing. Hands-on work includes customer-facing setup and intervention, SQL-based data analysis, building spreadsheets/docs/scripts, vendor and process work, and rapidly shipping solutions in a high-intensity startup environment.

As an Accounts Receivable Administrator, you will process payments, reconcile accounts, investigate discrepancies, and provide customer support, ensuring efficient AR operations.

The Director of Creative Operations will enhance the Creative & Brand team's effectiveness through streamlined workflows, AI integration, budget management, and cross-functional partnership, ensuring optimal resource allocation and project tracking.