Top Remote Operations & Support Jobs in San Antonio, TX

Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.

Participate in a 60–90 minute scheduled Zoom session to perform scripted, role-based conversational scenarios for AI training. Follow provided prompts and guidelines, maintain natural American English speech patterns, and interact with other participants. Sessions are compensated with a $20 Amazon gift card.

Provide remote technical support and troubleshooting for customer environments running Linux, OpenStack and Kubernetes (MOSK). Triage IaaS issues, reproduce bugs in labs, own escalations, coordinate with engineering, perform DC ops tasks (firmware, hardware), handle networking and alerting, participate in on-call rotation, and use automation/AI tools to improve resolution efficiency.

Handle inbound and outbound collections calls to resolve delinquent accounts: collect payments, negotiate arrangements, document interactions, meet KPIs, and maintain FDCPA and government compliance while protecting customer data in a remote role.

Provide high-level executive support to the CEO and CFO by managing complex calendars, coordinating travel and events, preparing materials, drafting communications, capturing meeting outcomes, and enabling leadership alignment. Serve as a trusted gatekeeper, anticipate needs, handle confidential information, and ensure execution of priorities across the organization.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Internal Audit Program Manager leads risk management strategies, oversees audit teams, ensures compliance, and designs processes to detect and prevent fraud in cash transfer operations.

The NetSuite Consultant will lead client subscriptions, configure and test NetSuite modules, and train end users, focusing on Suitebilling and ARM.

The Prior Authorization Specialist will manage prior authorization workflows, ensuring timely approvals for procedures and medications in pain management and orthopedics, while navigating payer portals and maintaining documentation standards.

The Authentication Specialist will monitor real-time authentications of luxury goods, ensure test accuracies, and engage with customers as needed.