Top Remote Operations & Support Jobs in San Antonio, TX

Provides remote administrative and virtual assistant support, including email and calendar management, scheduling, data entry, documentation, client communication, project follow-up, research, and reporting. May also schedule social media content, respond to inquiries, and monitor engagement metrics. Requires strong organization, communication, technological proficiency, time management, attention to detail, and independent problem-solving skills.

The Founding Executive Director will launch and lead the Foundation’s strategy, fundraising, grantmaking, evaluation, communications, and operations. Responsibilities include supporting board governance, building organizational systems, cultivating philanthropic partnerships, overseeing grant programs, tracking portfolio performance, producing impact reports, and representing the Foundation externally. The role requires nonprofit leadership, fundraising expertise, knowledge of early childhood systems, and the ability to build processes in an ambiguous, mission-driven environment.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Supervise a remote escrow processing team supporting title and settlement operations across multiple states. Responsibilities include assigning workflow tasks, monitoring productivity, resolving escalations, coordinating with vendors and local business leaders, communicating process updates, training employees, and supporting recruitment, development, and performance management. The supervisor ensures production goals are met while addressing client and operational inquiries.

Supervise a remote escrow processing team supporting title and settlement operations across multiple states. Responsibilities include assigning workflows, monitoring workload and production performance, resolving escalations, addressing client and operations inquiries, coordinating vendor issues, communicating process updates, training employees, and supporting recruitment, development, and performance management.

Manage assigned customer accounts across the entire order lifecycle, acting as single-point-of-contact for customers, distribution centers, and manufacturing. Resolve complex inquiries, ensure export compliance and accurate documentation, coach team members, support customer visits, and produce internal and customer reports to meet service level agreements.

Own end-to-end IT support and administration across identity, collaboration, AI, endpoint, and email platforms. Build AI-assisted triage, self-service, and agentic workflows; manage Claude Enterprise and MCP connectors; administer Jamf and Intune fleets; support onboarding and offboarding automation; oversee access reviews, MFA, phishing reports, and basic incident triage. The role requires strong judgment about automation versus human support, cross-functional ownership, and clear, personal communication.

Leads NOVO’s delivery operating system across service desk, project delivery, onboarding, resource planning, reporting, and service quality. Establishes scalable processes, governance, KPIs, dashboards, capacity planning, escalation management, and continuous improvement practices. Coordinates cross-functional teams, improves customer experience and delivery predictability, manages operational systems, and champions automation and AI adoption. Oversees budgeting, resource optimization, team leadership, and operational accountability in a managed technology services environment.

Collects and analyzes domain context, requirements, business rules, and workflows from stakeholders. Produces validated documentation, identifies gaps and ambiguities, coordinates with developers and QA, tracks changes, facilitates working sessions, and ensures requirements remain accurate and actionable throughout software delivery. The role supports Agile/Scrum government engagements and requires compliance with Public Trust and government information-handling requirements.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.