Top Remote Operations & Support Jobs in Salt Lake City, UT

The Workforce Administrator supports daily operations, manages a multi-channel contact center, analyzes call volumes, and oversees agent schedules while ensuring service level agreements are met.

The Commercial IT Business Partner acts as the strategic technology liaison between IT and the Commercial functions, ensuring technology supports growth and efficiency across sales and marketing processes. Responsibilities include managing stakeholder relationships, overseeing Salesforce integration, and leading commercial IT projects.

The Support Operations Specialist will manage customer support systems, drive AI initiatives, and ensure optimal operational workflows and data hygiene.

The Operational Excellence Manager leads Lean transformations in manufacturing, training customers on Redzone software, facilitating improvement activities, and enhancing productivity through coaching and data analysis.

As a Business Operations Associate, you will champion data-driven decisions, partner with teams, lead experiments, and identify automation opportunities.

As a Senior Associate in Business Operations, you'll drive data-driven initiatives, partner across teams, and lead A/B experiments to optimize strategies for growth and operation efficiency.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

The Business Advisor supports franchisees by providing training, driving profitability, overseeing restaurant operations, and ensuring compliance with business laws. Responsibilities include developing sales strategies, conducting P&L reviews, and managing new store launches, while traveling frequently for training and meetings.

The Operations Specialist oversees listing creation and optimization to enhance sales, collaborating with teams, resolving workflow issues, and leveraging data insights for efficiency. Requires attention to detail and decision-making capabilities.

The ERP Functional Analyst configures and optimizes Microsoft Dynamics 365 Finance & Supply Chain, ensuring integration with Korber's HighJump and supporting daily operations.