Top Remote Operations & Support Jobs in Salt Lake City, UT

Leads Business, Enterprise, and MDU Sales Support teams and Service Delivery Call Center operations. Responsibilities include coaching employees, managing staffing and schedules, monitoring KPIs and service levels, improving sales order workflows, coordinating cross-functional issue resolution, and implementing scalable process improvements that enhance efficiency and customer satisfaction.

Supports provider account data quality and engagement workflows for the Practice Access Management team. Maintains accurate Salesforce accounts and contacts, resolves duplicates and data issues, monitors workflow alerts, conducts outbound outreach to provider offices, verifies practice information and communication consent, documents interactions, handles inbound pharmacy requests, and makes timely handoffs to the PAM team.

Manage and resolve high-volume email support tickets, aiming to clear the inbox daily. Provide occasional calls and product education for premium users, track customer pain points, suggest improvements, refine support processes, and collaborate with Services, Support, and CX leadership. The role requires strong written communication, autonomy, adaptability, and a customer-focused approach.

Operate and support leave-of-absence management systems, including troubleshooting, client-letter and policy programming, UAT and production QA, functionality testing, process-flow development, training, audits, reporting, and premium billing data-feed validation. The role supports implementation teams, client and district offices, and may assist with LOA claims management. It requires knowledge of leave laws, systems programming aptitude, analytical troubleshooting, strong organization, communication, customer service, and confidentiality skills.

Manage complex Michigan Personal Injury Protection claims from assignment through resolution. Responsibilities include coverage analysis, investigation, evidence gathering, damage evaluation, policy and legal review, settlement negotiation, payment approval, sub-claim creation, referrals, documentation, and claim closure. The role handles intermediate claims involving injuries and attendant care, coordinates with insureds, medical providers, attorneys, and insurance carriers, and may require travel, inspections, licensing, and occasional overnight stays.

Manage complex escalated customer issues as the primary contact, providing proactive communication and timely resolutions. Coordinate site visits, obtain confidential signatures, document cases, and maintain expertise in solar agreements, billing, and system performance. Work with executives, internal teams, third parties, and prevention subject-matter experts to improve processes and training. Solicit customer feedback and deliver empathetic, high-quality service while independently managing multiple deadlines.

Manage escalated customer issues as the primary point of contact, providing empathetic resolutions and proactive updates. Coordinate site visits, obtain time-sensitive signatures, document cases, and collaborate with internal teams, executives, third parties, and prevention specialists. Apply knowledge of solar agreements, billing, system and battery performance, while identifying process improvements and gathering customer feedback.

Coordinates interpreting assignments across clients and projects by scheduling qualified interpreters, recruiting language professionals, communicating assignment details, maintaining records, onboarding resources, reviewing invoices, and resolving coverage issues. The role monitors schedules, handles cancellations and urgent changes, collaborates with project management, finance, recruiting, and operations teams, and identifies workflow improvements. It requires independent remote work during U.S. Eastern business hours and professional English communication.

Seasonal onsite coordinator supporting Boulder office operations, reception, supplies, mail, storage, access systems, facilities coordination, satellite workstations, employee events, engagement initiatives, and Festival-specific administrative tasks. The role greets visitors, routes inquiries, maintains shared files, supports staff logistics, and assists employees and patrons while helping create an organized, welcoming workplace.

Analyzes business processes, systems, and operational data to identify inefficiencies and implement improvements. Documents current-state processes, develops procedures and workflow diagrams, supports audits, and evaluates change effectiveness. Collaborates with stakeholders on project scopes, business cases, implementation, testing, training, and UAT releases. Monitors KPIs, recommends system and process enhancements, provides training and technical assistance, and coordinates multiple initiatives across business, IT, and servicing departments.

Leads CleanPack hazardous waste services nationwide, driving revenue growth, margins, pricing, compliance, and operational strategy. Serves as the subject matter expert on lab packing, chemical segregation, waste profiling, transportation, disposal, and TSDF routing. Partners with sales, field operations, and disposal facilities; supports proposals and RFPs; develops cost models, sales tools, and training; oversees quality and profitability; and directs CleanPack sales specialists. Requires extensive hazardous waste experience, regulatory expertise, financial modeling skills, and 25–50% travel.

Clean Harbors’ DoD SkillBridge Internship supports active-duty military members transitioning to civilian careers. Participants can apply military skills across heavy equipment operation, driving, industrial services, supervision, hazardous materials handling, maintenance, mechanics, electrical and instrumentation, welding, and engineering. Recruiters discuss available opportunities across the United States. The program provides career development, new skills in environmental and industrial services, and potential pathways into full-time employment.