Top Remote Senior Level Jobs in Rochester, NY

Supports WEX Mobility’s commercial and transactional legal work by drafting, redlining, reviewing, routing, executing, and managing customer and revenue-generating contracts. Maintains contract and matter workflows in Malbek and Xakia, coordinates approvals with attorneys and cross-functional teams, handles legal notices and administrative matters, migrates legacy contracts, and supports compliance documentation and strategic projects.

Provides advanced remote IT support, systems administration, infrastructure troubleshooting, and technical escalation across client environments. Administers Microsoft 365, Windows Server, identity systems, Azure, networking, virtualization, endpoint management, and cybersecurity technologies. Mentors junior engineers, resolves complex tickets, maintains documentation and change controls, supports infrastructure initiatives, and evaluates emerging technologies. The role requires remote availability during West Coast Pacific Time business hours and effective communication in a managed services environment.

Leads enterprise systems architecture, administration, optimization, troubleshooting, upgrades, and outage response across servers, networks, virtualization, storage, databases, cloud services, and Microsoft 365. Provides technical leadership, supports security baselines, contributes to IT strategy and budgeting, manages projects, and collaborates with vendors and cross-functional teams. Uses and evaluates AI-assisted tools for coding, testing, troubleshooting, documentation, and research while validating outputs for security, privacy, and quality. Occasional business travel may be required.

Lead presales and delivery as a Salesforce-focused solution architect, shaping architecture and program vision, conducting discovery, documenting business processes, writing user stories and system designs, guiding public sector digital transformations, and serving as a trusted advisor to ensure extendable, mission-aligned solutions.

Leads the strategy, roadmap, development, launch, and lifecycle management of switchboard products. Responsibilities include gathering customer insights, defining product requirements, coordinating cross-functional development, conducting market and competitive analysis, supporting pricing and go-to-market strategy, improving profitability, and tracking product performance. The role partners with engineering, manufacturing, sales, marketing, service, and supply chain teams and requires expertise in UL 891 low-voltage switchboards.

Own the product vision, strategy, roadmap, prioritization, and lifecycle for solutions supporting caregiving members, internal care teams, and clients. Lead user discovery, interviews, experiments, data analysis, requirements definition, and cross-functional execution with engineering, design, and data teams. Identify opportunities for AI and emerging technologies, define success metrics, track performance, and deliver high-impact products from ideation through launch and sunset.

Provides proactive executive support through complex calendar and travel management, meeting coordination, communications, event planning, expense preparation, and project tracking. Partners with executives and their teams to prioritize work, drive accountability, streamline processes, and execute leadership summits and strategic gatherings. The role requires strong discretion, organization, communication, cross-functional relationship-building, contract and procurement experience, and proficiency with administrative tools.

Coordinates end-to-end commercial training programs, including virtual and in-person logistics, presenters, venues, travel, budgets, vendors, materials, and communications. Administers SharePoint and the learning management system, maintains learner records, audits training content, supports regulated-material reviews, and prepares post-training reports and assessments. Serves as the primary program owner and onsite contact while partnering with event planning and commercial teams.

Lead the design and delivery of complex automated material handling systems, including conveyors, sortation, pallet handling, AS/RS, robotics, and integrated technologies. Evaluate customer requirements, develop system layouts, drawings, technical proposals, cost estimates, documentation, and bills of material. Support projects from concept through execution and integration, coordinate with customers, suppliers, and subcontractors, conduct site visits, review technical work, and mentor engineering team members.

Lead enterprise customer onboarding and software implementations, translating business requirements into system designs and guiding launches through project milestones. Train customers and internal teams, manage VP and C-suite stakeholders, resolve implementation challenges, and collaborate across Support, Integration, Product, and Sales. Drive continuous improvement, change management, and customer success while working with configurable QMS and frontline-worker software in regulated industries.