Top Remote Senior Level Jobs in Rochester, NY

Lead enterprise customer onboarding and software implementations, translating business requirements into system designs and guiding launches through project milestones. Train customers and internal teams, manage VP and C-suite stakeholders, resolve implementation challenges, and collaborate across Support, Integration, Product, and Sales. Drive continuous improvement, change management, and customer success while working with configurable QMS and frontline-worker software in regulated industries.

Drives new business, renewals, expansions, and multi-year contract awards with federal civilian agencies, primarily the VA and HHS. Builds consultative stakeholder relationships, translates mission needs into technology solutions, manages complex acquisition cycles and opportunity pipelines, forecasts accurately, and meets bookings and renewal targets. Partners with internal teams on customer onboarding, training, usage plans, and growth strategies. The role is based around Washington, DC, with approximately 25% domestic travel.

Designs, operates, and evolves global enterprise infrastructure across Azure, Windows, Linux, networking, identity, endpoints, and Internet technologies. Responsibilities include production changes, troubleshooting, incident response, root cause analysis, infrastructure reliability, automation, documentation, and standardization. The role requires cross-platform technical breadth, operational ownership, and collaboration with infrastructure, security, application, and business teams, including leadership of offshore network engineering teams.

Own end-to-end delivery of complex enterprise software implementations from kickoff through go-live and stabilization. Lead requirements discovery, project planning, cross-functional teams, client communications, scope and change control, risk mitigation, technical discussions, status reporting, and executive updates. Ensure projects meet timeline, budget, quality, and satisfaction goals while maintaining clear documentation and improving delivery methodology.

Design and maintain scalable services, APIs, distributed systems, and data pipelines for AI training data infrastructure. Own systems through design, implementation, testing, deployment, and monitoring. Lead architectural decisions, improve reliability and scalability, mentor engineers, and collaborate with AI/ML, product, and data operations teams. Contribute to CI/CD, containerization, DevOps, and cloud deployment practices.

Manage a $4M+ portfolio of higher-education technology accounts, securing annual renewals, negotiating contract terms, and identifying upsell opportunities. Build relationships with senior institutional stakeholders, coordinate with partner success and delivery teams, monitor account health, manage renewal pipelines, maintain Salesforce data integrity, and develop commercial strategies. The role involves substantial phone-based communication and approximately 10–30% travel.

Designs, develops, integrates, deploys, and supports FIS Systematics Advanced Lending System solutions. Leads cloud, enterprise application, infrastructure, and systems integration initiatives; defines requirements, architectures, specifications, testing, and deployment plans. Provides technical leadership, mentoring, troubleshooting, risk mitigation, governance, documentation, and operational support across distributed environments. Collaborates with IT teams, vendors, and testing teams to deliver compliant, scalable solutions and improve system performance.

Leads the people-side implementation of manufacturing transformation initiatives, including ERP projects and standard costing deployment. Partners with finance, operations, systems teams, and manufacturing sites to embed consistent costing processes, improve data integrity, support margin visibility, and drive adoption of new ways of working. Delivers training, facilitates change, influences stakeholders at all organizational levels, and translates costing policies into practical Microsoft D365 processes.

Owns strategy, execution, optimization, and measurement for Gametime’s multi-million-dollar paid search portfolio. Responsibilities include managing ROAS and growth targets, optimizing Google and Microsoft Ads campaigns, developing keyword and bidding strategies, directing automation, improving conversion funnels, partnering on attribution and incrementality, identifying growth opportunities, and building performance reporting. The role requires deep paid search expertise, analytical judgment, experimentation, and cross-functional influence.

Drive large deals by increasing deal sizes, improving sales cycles, and implementing effective selling strategies in the software industry. Develop client relationships, conduct meetings, and negotiate terms with commercial enterprises while maintaining strong channel partnerships.