Top Remote Customer Success Jobs in Rochester, NY
As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
The Client Success Manager is responsible for managing client relationships, enhancing client satisfaction, and driving organic growth through effective communication and strategic planning. They will serve as the primary liaison between clients and RxSense, ensuring clients' business objectives are met while also advocating for them within the company. Responsibilities include relationship development, contract management, and execution of strategic account plans.
The Support Hero provides technical assistance and support to Agorapulse clients via email and chat, identifies problems for the technical team, maintains product knowledge, participates in team meetings, and contributes to improving help materials.
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
As a Merchant Onboarding Specialist, you will be responsible for guiding merchants through the onboarding process, training them on Loop's SaaS product, and ensuring their successful integration and ongoing use of the platform. You'll need to demonstrate project management skills and be an empathetic teacher to help merchants make the most of Loop's features.
Inspiration is seeking individuals passionate about fighting climate change and promoting electric vehicles. The role involves sharing your resume and discussing what you envision for your career. The company focuses on accelerating the electrification of transportation through investment and asset management in EVs and related infrastructure.
As an Enterprise Customer Success Manager at Collibra, you will drive customer adoption and growth of Collibra solutions within the Federal sector, establish trusted relationships, and support account planning to improve retention and expansion strategies.
As a Developer Support Specialist III, you will support enterprise customers with API and integration challenges, delivering outstanding customer experiences. You'll analyze development practices, provide tailored solutions, develop resources for the developer community, and collaborate with Product teams to enhance customer satisfaction and platform reliability.
The Client Support Specialist acts as the main contact for clients, ensuring effective communication between various divisions, analyzing program health, and advocating for client satisfaction. Responsibilities include reporting, analytics, and maintaining client relationships to enhance operational practices.
The Customer Success Manager, Enterprise is responsible for ensuring user adoption and retention at strategic accounts by delivering onboarding, training, and ongoing engagement. This role involves developing relationships with key stakeholders, leading business reviews, identifying success stories, and collaborating with program and account managers to drive growth strategies.
Top remote Companies in Rochester, NY Hiring Customer Success Roles
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