Top Remote Senior Level Jobs in Richmond, VA

The Global AI Navigator identifies and validates AI transformation opportunities across business functions. The role conducts discovery workshops, maps workflows, assesses feasibility and value, documents use cases, aligns stakeholders, and prepares opportunities for delivery teams. It supports responsible AI governance, adoption, cross-functional collaboration, pipeline tracking, and continuous improvement of discovery methodologies. The position requires strong business acumen, AI fluency, facilitation, analytical judgment, and the ability to work across unfamiliar domains.

Own and scale customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, customer stories, case studies, testimonials, and milestone announcements. Partner with Customer Success, Sales, Product Marketing, and leadership to identify customer success stories, build a roster of advocates, support references and events, and measure effects on retention, advocacy, and pipeline.

Own Tribe’s corporate security, compliance, AI governance, and client-facing security programs. Lead SOC 2 and future certification efforts, enterprise security reviews, risk management, security controls, incident response, vendor risk, and Trust Center operations. Establish governance for AI agents, assistants, model providers, and subprocessors while partnering with engineering on architecture reviews, threat modeling, secure SDLC, data flows, and production readiness. Translate customer requirements into scalable security controls and operating processes.

Lead and grow strategic relationships across a portfolio of enterprise accounts (10-20), owning commercial strategy, renewals, expansions, and forecasting. Act as trusted advisor to senior marketing leaders, align account plans to measurable business outcomes, and collaborate cross-functionally with Customer Success, Consulting, Product, Finance, and leadership to drive adoption and long-term growth.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Manage full G/L accounting operations including day-to-day transactions, job costing, accruals, month-end and year-end close, financial statements, bank reconciliations, payroll/timesheet oversight, invoicing, unearned revenue schedules, and support DCAA compliance while collaborating with operations and external tax advisors.

Manage client software implementation projects from initiation through completion, overseeing scope, timelines, resources, risks, team adherence, and client onboarding. Lead cross-functional project teams, monitor progress and ACV recognition metrics, resolve issues, provide leadership updates, mentor junior project managers, and optimize implementation methodologies. The role may require travel for client or team needs.

Develops value frameworks, use-case libraries, buyer narratives, release positioning, capability boundaries, and product readiness standards. Partners cross-functionally with Product, Product Marketing, Sales, Solutions Engineering, and field leadership to translate technical product capabilities into defensible customer outcomes, qualification paths, business cases, and seller enablement. Requires substantial experience in positioning technical products and familiarity with MEDDPICC.

Own and prioritize the agile backlog, convert stakeholder needs into user stories, coordinate cross-functional launches, remediate UX/UI conversion issues, run A/B tests, analyze product performance with data, and present updates to leadership to drive B2C ecommerce improvements.

Supports enterprise demand planning and the monthly SIOP process by maintaining statistical and consensus forecasts, analyzing forecast accuracy and planning KPIs, identifying demand risks and opportunities, and improving inventory and customer service outcomes. Serves as a demand planning system subject matter expert, supports implementations and change management, and collaborates with Customer Operations, Supply Planning, Finance, Sales, and Supply Chain teams across manufacturing sites.