Top Remote Senior Level Jobs in Reno, NV

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

Administer and engineer enterprise Atlassian platforms including Jira, Jira Service Management, and Confluence. Gather requirements, design and configure workflows, manage access and integrations, support ITSM operations, troubleshoot incidents, coordinate releases, develop automation and reporting, and drive user adoption through training and documentation. The role requires customer-facing solution design, disciplined change management, platform governance, and collaboration with Government users, vendors, and technical teams in a regulated federal environment.

Leads federal quantum business development across civilian, defense, intelligence, and energy markets. Identifies and closes opportunities, builds a $100M annual pipeline, and targets $20M+ in yearly wins. Develops customer, partner, and supplier relationships; guides qualification, gate reviews, win strategies, value propositions, and pricing. Collaborates with technical teams to create deliverable solutions and serves as a player-coach for quantum sales efforts.

Owns and continuously improves the R&D operating system across Product and Engineering. Responsibilities include designing governance frameworks, operating models, metrics, dashboards, reporting, tooling strategies, and organizational processes. The role drives operational excellence, process adoption, executive visibility, data quality, AI-enabled workflow improvements, cross-functional alignment, and resolution of operational risks and dependencies.

Quality Engineer responsible for investigating production, supplier, and customer quality issues; conducting audits; analyzing quality KPIs; maintaining ISO 9001 and AS9100 systems; managing supplier quality and PPAP submissions; executing corrective actions; improving manufacturing processes; and performing product testing and inspections. The role is remote, prefers candidates in the Eastern Time Zone or DMV area, and requires travel exceeding 50%.

Owns expansion and revenue growth across existing health system accounts. Responsibilities include identifying opportunities, converting engagements to platform agreements, managing executive and clinical stakeholder relationships, developing account plans, supporting renewals, maintaining CRM and forecasts, and providing account intelligence for product and pricing decisions.

Leads development operations systems for a multi-entity fundraising organization. Responsibilities include rebuilding Salesforce, improving data integrity, creating dashboards and forecasting tools, implementing moves management workflows, driving Jira and Confluence adoption, managing integrations and vendors, and establishing contract, invoicing, and compliance tracking systems. The role also manages and coaches a Senior Development Manager and partners with fundraising, finance, executive, IT, and data teams.

Maintains Looker and LookML dashboards, explores, and reporting infrastructure; supports ad hoc analysis, forecasting, sales pacing, data quality, UAT, vendor management, board reporting, and planning materials during a temporary maternity-leave backfill.

Lead end-to-end AI improvement initiatives by assessing workflows, identifying automation opportunities, gathering stakeholder requirements, designing and integrating AI-powered solutions, and managing deployment and adoption. The role also includes process redesign, executive communication, internal AI enablement, responsible AI governance, privacy, access controls, and measuring post-implementation business impact.

Leads the Global Account Management team, coaching managers and driving client retention, revenue growth, account optimization, and satisfaction across enterprise and key accounts. Develops strategic client relationships, oversees account plans, identifies cross-selling opportunities, supports negotiations, tracks performance through scorecards and dashboards, and collaborates with Operations, Finance, Sourcing, Marketing, and Commercial Operations to improve client outcomes.