Top Remote Operations & Support Jobs in Raleigh-Durham, NC

The Operations Specialist role involves supporting operational processes in healthcare to improve medication access, requiring problem-solving skills and adaptability to new technologies.

Own member inquiries end-to-end via email, live chat, and occasional phone. Triage and resolve tickets, verify accounts securely, coordinate with operations and suppliers, maintain canned responses, and surface recurring issues to improve processes.

The Sr. Director Analyst will provide research and advisory on procurement technology, guiding clients in vendor selection, digital transformation, and implementing effective change management in procurement processes.

Create, verify, and publish accurate, engaging auction listings by communicating with sellers, collecting vehicle details, curating photo galleries, writing descriptions, tracking listings in internal systems, and meeting daily listing goals.

Lead end-to-end post-sales implementations of RapidSOS platform at emergency communications centers. Manage VoIP integrations, on-site hardware/software setup, testing, and technical troubleshooting. Coordinate with IT, telephony providers, and internal teams, travel frequently to customer sites, assess risks, and improve implementation playbooks.

As a Senior Rev Ops / Salesforce Product Owner, manage Salesforce administration, enforce data hygiene, analyze data for process improvements, and support operational insights.

The Supply Partnership Manager will manage strategic delivery provider relationships, ensuring operational excellence and driving performance by leveraging technical expertise and analytics.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Whereby invites speculative applications for various roles. Applicants will be considered even if no specific openings exist, requiring a collaborative spirit and remote work adaptability.

Provide high-quality administrative, logistical, and operational support to senior executives: manage complex calendars, travel, expenses, meetings, CRM and NetSuite records, coordinate projects and events, and maintain stakeholder communications with discretion and strong prioritization.