Top Remote Operations & Support Jobs in Raleigh-Durham, NC

Owns the end-to-end Problem Management lifecycle for recurring and high-impact incidents affecting warehouse automation systems. Leads root-cause analysis, maintains problem records and known-error documentation, coordinates corrective and preventive actions, supports major incidents, and validates permanent fixes. Investigates issues across WES, WCS, WMS, PLCs, robotics, infrastructure, databases, networks, and integrations. Partners with engineering, operations, support, customers, and vendors while coordinating change and release activities to improve reliability and reduce operational disruption.

A general consideration application for GBQ, intended only for candidates specifically instructed by the HR team. Applicants should apply to a specific open position matching their qualifications and interests. GBQ participates in E-Verify.

Provide high-level executive and personal support to the CEO, managing complex calendars, inboxes, meetings, travel, board and investor logistics, confidential documentation, follow-ups, and special projects. Serve as a trusted liaison with internal and external stakeholders while proactively resolving administrative challenges. The role requires flexibility outside regular hours, strong discretion, excellent organization, and fluency in Hebrew and English.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.

Supports and administers the Deltek Vision enterprise application, including user support, configuration, security, troubleshooting, reporting, training, documentation, data integrity, integrations, testing, and feature rollouts. The role serves as the Deltek subject matter expert, partners with vendors and enterprise applications leadership, supports process improvements and automation, and develops knowledge of related enterprise systems such as UKG and Newforma.

Handles moderate, difficult, and catastrophic workers’ compensation claims from investigation through settlement and closure. Determines compensability, causal relationships, reserves, medical bill payments, and subrogation opportunities. Negotiates settlements, manages vendors and complex files, facilitates return to work, applies workers’ compensation laws, maintains claim documentation, supports client relationships, and mentors team members.

Governs enterprise change enablement and release management processes to support stable, compliant technology delivery. Responsibilities include risk-based change approvals, CAB facilitation, release planning, deployment coordination, audit readiness, rollback and testing oversight, CI/CD integration, production support readiness, KPI reporting, stakeholder communications, and continuous process improvement. The role also manages ITSM and release tooling, supports major incidents and emergency changes, and collaborates with engineering, QA, operations, security, business stakeholders, and auditors.

Montauk Capital invites undergraduate candidates to share resumes and areas of interest across venture building, venture investing, platform operations, and portfolio company roles. The firm will contact applicants when a suitable opportunity becomes available.

Provides deal desk and sales operations coverage for B2B SaaS opportunities during an eight-month maternity leave term. Partners with Account Executives, Finance, and Legal to structure pricing, discounts, payment terms, contracts, and approvals. Reviews non-standard terms, maintains deal data in DealHub and the CRM, resolves commercial issues, guides sales teams through processes, and recommends improvements to Revenue Operations workflows.