Top Remote Operations & Support Jobs in Raleigh-Durham, NC

Provide high-quality administrative, logistical, and operational support to senior executives: manage complex calendars, travel, expenses, meetings, CRM and NetSuite records, coordinate projects and events, and maintain stakeholder communications with discretion and strong prioritization.

Owner and SME for the CMDB responsible for governance, data quality, automation, discovery, integrations, and reconciliation. Lead CMDB strategy, collaborate with infrastructure, security, network, and asset teams, provide production support, troubleshoot issues, and deliver documentation, training, and stakeholder communication. Drive improvements using APIs, automation, and AI capabilities.

Provide advanced technical support for merchants and developers integrating with PayTrace API, maintain integration documentation, research data flows and file formats, and assist IT with process design and workflows. Ideal for recent IT graduates pursuing a developer career.

Process and manage loans and distributions for retirement plans, handle high-volume requests, resolve issues, assist participants and recordkeepers, perform data entry and reporting, and maintain PensionPro, FT William, and ERISApedia records to ensure timely, compliant processing.

Provide high-level administrative support to the CEO office in a Co-CEO model: manage complex calendars, coordinate domestic and international travel (commercial and private aviation), prepare briefing materials, oversee budgets/expenses, track projects and events, and liaise with stakeholders to streamline executive operations.

Support Talent Managers with end-to-end campaign execution, creator and client communication, invoicing coordination, CRM data maintenance, market research/scouting, and administrative tasks to enable campaign delivery and talent relations.

Provide administrative support for the High School Editorial team: process invoices and payments, prepare manuscripts for production, create Jira tickets, program surveys and process data in Qualtrics, route documents via DocuSign, maintain tracking spreadsheets, onboard contractors, and coordinate with cross-functional teams and external contributors to ensure smooth daily operations.

Provide remote administrative support including client communication, A/R and A/P processing, work order and lease management, compliance documentation, email handling, social media/marketing assistance, SOP adherence, and reporting to leadership.

Lead the Americas Complaints team, managing complaint resolution and regulatory responses. Use data analysis to improve processes and mentor team members.

Provide technical support to strategic enterprise customers, troubleshooting networking and system issues, performing health checks, validating upgrades in lab environments, escalating to engineering, and delivering proactive recommendations. Manage enterprise customer relationships, perform packet capture analysis, set up test environments, and provide rotating after-hours support.