Top Remote Operations & Support Jobs in Raleigh-Durham, NC

Lead end-to-end business-process transformation: diagnose operational friction across functions, design future-state workflows and business rules, translate requirements for Product/Tech/Data, drive pilot-to-rollout adoption, and measure sustained business impact.

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.

This job allows applicants to submit their profiles for future operational roles in software engineering, finance, sales, and more. AutoFi offers training and competitive pay.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Lead and own global payments operations, metrics, fraud prevention, risk and compliance. Collaborate with product and engineering, recruit and manage distributed payments teams, investigate fraud, optimise acceptance and conversion, and act as primary partner with payment networks to resolve production issues.

Join a remote talent pool for general virtual assistant roles supporting administrative tasks, email/calendar and CRM management, customer service, online research, social media/basic marketing, and document management. Candidates should be organized, reliable, proficient with basic computer tools, and able to work independently.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

Translate and edit healthcare insurance member communications from English into Arabic using CAT tools, ensuring cultural accuracy and clarity. Work Pacific (PST) hours, handle same-day delivery projects, and maintain high attention to detail for long-term freelance collaboration.

Provide basic clerical and unskilled support in administrative offices including answering phones, typing and filing documents, operating office equipment, handling mail, greeting visitors, running errands, taking inventory, and assisting staff. Position limited to work-study students up to 20 hours weekly and requires Financial Aid approval and background checks.

Provide high-touch executive support: manage calendars, inboxes, and travel; research and book services; perform operational and administrative tasks; organise information and reduce day-to-day friction in a fast-moving, async environment. Bilingual English/French required.