Top Remote Customer Success Jobs in Raleigh, NC
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
The Senior Proposal Specialist will support business development by preparing proposals, managing costing, and collaborating with internal stakeholders. They will ensure proposals meet quality standards, assist in SOW development, and support the BD team in various meetings and project tasks.
The Proposal Specialist will support the BD team in preparing proposals and budgets for new business development opportunities, ensuring high-quality responses, generating cost estimates, and coordinating with internal stakeholders. They will also assist in maintaining proposal tools and provide feedback for continuous improvement.
The Senior Customer Support Associate at Guidebook provides expert support for clients using the mobile app builder, focusing on customer success and technical guidance. Responsibilities include managing inquiries, conducting workshops, collaborating on app builds, and analyzing feedback to improve processes.
The Search Quality Rater will evaluate and improve online search engine results by providing ratings based on client guidelines. The role requires strong research skills and cultural awareness, with the flexibility to set one's own schedule while achieving weekly targets. It requires fluency in Spanish and English and participation in a project lasting up to 12 months.
The Customer Success Manager will advocate for and empower customers to effectively use the GoSpotCheck platform, oversee onboarding, provide training and support, and develop strong relationships with key stakeholders. Responsibilities include maintaining customer engagement, offering thoughtful solutions, and communicating value to ensure customer satisfaction and growth.
Top Remote Companies in Raleigh, NC Hiring Customer Success Roles
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