Top Remote Customer Success & Experience Jobs in Providence, RI

Manage a portfolio of mid-market Gaming & Entertainment/Media advertisers to drive retention, revenue expansion, and platform adoption. Serve as a strategic advisor, lead onboarding and business reviews, optimize campaigns using data, identify upsell opportunities with Sales, monitor account health, and collaborate cross-functionally to improve playbooks and customer outcomes.

As Customer Success Manager, you will manage customer relationships, driving satisfaction and retention while promoting business growth. Oversee customer initiatives and collaborate with internal teams to enhance fleet and energy solutions.

The Client Strategy Manager will manage client relationships, develop commercial strategies, and ensure client success through proactive engagement and support. This role includes account management, upselling, and enhancing client engagement with the firm's analytics services.

As a Customer Enablement Manager, you will create educational materials, drive customer engagement, advocate for customer needs, and improve onboarding and retention.

The Senior Director of Partnerships and Business Development will drive go-to-market strategies through strategic alliances, focusing on business growth and partnerships with OEMs and cybersecurity integrators.

As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

As a Technical Relationship Manager, you'll serve as a technical advisor and advocate for enterprise customers, ensuring customer success through tailored solutions, guidance, mentoring, and collaboration, while maintaining a portfolio of strategic accounts.

The Customer Strategy Director will partner with strategic customers, leading engagements, defining deployment strategies, and driving value realization through Cresta's AI solutions.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

Support Optimization Managers in Amazon DSP campaign setup, media planning, trafficking, QA, reporting, billing, and client communication. Analyze performance, develop scalable processes, and provide excellent partner/customer service while learning digital media operations.