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Top Remote Customer Success & Experience Jobs in Portland, OR
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.
Top Skills:
ChatgptGeminiGenerative Ai ModelsGoogle SuitemacOSSlack
Cloud • Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager will drive customer adoption and satisfaction of the GitLab DevSecOps platform, guiding clients with best practices in software development and operational improvements.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills:
AISaaS
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills:
Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.
Top Skills:
Ai ToolsController Area NetworksElectrical SystemsPower Take Off ApplicationsVehicle Diagnostic Systems
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead enterprise deployments of Samsaras IoT solutions, manage customer relationships, create launch plans, run trainings, track adoption and health, mentor teams, and coordinate cross-functionally to ensure successful implementations and business value.
Top Skills:
Equipment MonitoringIotSamsara PlatformVehicle TelematicsVideo-Based Safety
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills:
IotSaaS
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Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Solutions Engineer, you will drive technical discussions during the sales cycle, ensuring customer success and collaborating with teams across Cloudflare to provide solutions in web/mobile security and performance.
Top Skills:
BashBgpDnsGoGreHttp(S)JavaScriptLuaOsi ModelPythonSslTcp/UdpTls
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills:
Cloud-Based SolutionsSaaS
Software
The Account Manager will drive revenue growth by engaging existing customers, identifying their needs, and strategically positioning solutions. Responsibilities include maintaining client relationships, managing sales opportunities, and collaborating with internal teams to enhance customer experiences.
Top Skills:
Crm SystemsSales ToolsSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Manager of SMB Account Strategy leads a team of Customer Success Managers to enhance customer engagement, retention, and operational excellence, focusing on coaching, performance tracking, and cross-functional collaboration.
Top Skills:
Chili PiperFive9Google WorkspaceHexSalesforceSlack
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Senior Customer Success Manager at Skillsoft will drive skills-based outcomes, engaging with executives to align on customer goals and success. Responsibilities include advising on workforce transformation, utilizing data for decision-making, and guiding customers through change while reinforcing adoption strategies.
Top Skills:
Business Intelligence ToolsChurnzeroGainsightMs Office SuiteSalesforce
Insurance • Financial Services
As a Customer Retention Representative, you will engage with policyholders, address cancellation concerns, provide retention solutions, and maintain accurate records.
Top Skills:
ExcelMicrosoft Office Including WordOutlook
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