Top Remote Operations & Support Jobs in Pittsburgh, PA

Consult as a Trading Assistant to alternative asset clients, handling full trade lifecycle (pre-trade checks, booking, settlement, breaks resolution), liaising with prime brokers, custodians, and administrators, monitoring FX and corporate actions, supporting regulatory reporting, developing action plans, implementing controls, and delivering operational/process improvements.

Administer, configure, support, and optimize interconnected SaaS business applications. Troubleshoot workflows, integrations, permissions, data feeds, and reporting issues; manage system changes, testing, UAT, access controls, and vendor escalations. Translate business needs into configurations, automations, workflows, and integration requirements while improving efficiency, data quality, reliability, scalability, and compliance across procurement, travel, ITSM, HRIS, finance, and operations platforms.

Leads strategy, underwriting, portfolio health, P&L management, and profitable growth for the non-admitted insurance business. Oversees underwriting operations, product and distribution partnerships, regulatory compliance, performance reporting, and relationships with agents and brokers. Develops underwriting guidelines and delegated authority, recruits and mentors the underwriting team, and coordinates capabilities across claims, actuarial, finance, risk control, technology, data, and quality assurance.

Leads strategic execution across Operations by operationalizing transformation roadmaps, managing complex cross-functional initiatives, tracking KPIs, risks, dependencies, and outcomes, and translating analytics into actionable recommendations. Partners with senior leaders and business SMEs to prioritize work, structure execution plans, align stakeholders, communicate progress, and ensure sustained value realization across enterprise operations.

The Workday Senior Systems Analyst configures, supports, enhances, and optimizes Workday across HCM, Payroll, Financials, and Supply Chain. Responsibilities include designing integrations, configuring business processes, managing security, developing reports, troubleshooting complex issues, supporting releases, documenting solutions, training users, and partnering with HR, Finance, Supply Chain, audit, and IT teams to ensure efficient, secure, and compliant operations.

Lead Concordance as Co-Founder and CEO, setting strategy, refining the ICP and pricing, developing customers, converting pilots into paid engagements, guiding V1 product development, raising seed capital, recruiting the founding team, and establishing company culture. The role requires deep healthcare revenue cycle and medical billing expertise alongside prior venture-backed founding and B2B SaaS or AI go-to-market experience.

Provides first-level technical support for computer, network, telephone, hardware, software, and mobile-device issues. Logs, categorizes, monitors, and escalates tickets while delivering phone and remote assistance. Maintains knowledge of supported technologies, contributes to the IT knowledge base, follows secure IT service processes, and supports projects. The role emphasizes white-glove customer service, troubleshooting, communication, incident management, request fulfillment, and SLA adherence in a legal-services environment.

Lead workforce planning, labor forecasting, staffing allocation, resource request fulfillment, and utilization reporting for industrial automation projects. Manage third-party labor providers, maintain workforce qualifications and access records, support project readiness reviews, and own workforce tracking tools and allocation processes. Partner with project, site execution, sales, operations, and executive teams to optimize staffing and improve operational performance. Spanish-English bilingual communication is required.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Manage the full lifecycle of insurance carrier connections within Employee Navigator, including onboarding, maintenance, troubleshooting, testing, and Open Enrollment support. Collaborate with carriers, product, development, and client success teams to resolve integration issues and meet business requirements. Support clients and carriers, monitor data flows, and recommend process improvements. The role requires experience with benefits administration systems, SaaS integrations, APIs, EDI, JSON, XML, and cloud platforms.