Top Remote Operations & Support Jobs in Pittsburgh, PA

Povio seeks motivated professionals from various fields to collaborate internationally, contribute to creative projects, and grow in a supportive environment.

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

The Supply Partnership Manager will manage strategic delivery provider relationships, ensuring operational excellence and driving performance by leveraging technical expertise and analytics.

Manage a team resolving automotive total loss claims, negotiate settlements with carriers, optimize recovery using the company platform, own customer accounts, document KPIs and coaching, and collaborate with product and engineering to improve claims processes.

Develop and deliver continuing education for insurance professionals, create and update course content on statutory and GAAP accounting, answer technical client questions, collaborate with instructors and coordinators, manage content library, deliver training in-person and via webinar, and support client relationships. Role requires travel and may include background check and drug test.

Freelance US-based English transcribers to transcribe audio for an education client. Work 10–20 hours/week from late February to mid-May. Must complete paid training (speed test, two rounds ≈8–10 hours). Requirements: native-level English, US residency, prior transcription experience, 55+ WPM typing. Rate $20/hour. Must have headphones, computer, and high-speed internet.

Hands-on leader owning CRM (Salesforce) and commercial systems roadmap, managing platform development/configuration, integrations, and vendor delivery. Leads a small team of admins/analysts, coordinates cross-functional stakeholders, oversees release management, documentation, training, and pilots AI use cases to improve sales effectiveness and commercial operations.

Lead resolution of high-severity post-sales escalations: investigate and reproduce complex networking and software issues, run customer calls, collect logs and evidence, create engineering-ready handoff packages, identify systemic patterns, and improve tooling and runbooks to raise Support's technical capability.

Provide high-level administrative support to the CEO: manage schedule, travel, communications, email, reports and presentations; coordinate across departments; improve processes; maintain confidentiality; act as CEO brand ambassador.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.