Top Remote Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

The role involves building relationships, problem-solving, and effective communication in a remote work environment. It's focused on helping others succeed.

Own new-customer onboarding: run kickoff calls, product walkthroughs and training; configure the platform to customer needs; track progress in CRM; identify and mitigate adoption risks; collect feedback for Product; collaborate with Sales and Support; manage renewals, upsells, and documentation.

As a Private Client Advisor, you'll provide tailored insurance solutions to high net worth clients, ensuring exceptional service and managing complex risks.

The role involves analyzing liability claims, managing general liability claims, driving early resolutions, and maintaining relationships with clients and brokers.

The Support Engineer will troubleshoot complex network issues, improve processes, deliver actionable product suggestions, and support customer networks remotely.

Serve as primary customer contact for assigned accounts, build strong relationships, develop account plans, run regular cadences, track incidents and service requests, escalate and coordinate resolutions, identify upsell opportunities, report on performance metrics, gather feedback, and maintain service delivery knowledge base to ensure client success.

As a Sales Operations Support, you will assist with customer requests, order processing, shipment tracking, and accounts payable/receivable support, ensuring excellent service and coordination between departments.

Manage an SMB dealership portfolio to drive retention, adoption, and growth. Build stakeholder relationships, analyze account performance, run business reviews, identify risks/opportunities, coordinate cross-functional solutions, and document activity in Salesforce while leveraging AI tools for insights and productivity.

As a Growth Partner, you'll manage a portfolio of medical practices, coach staff on optimizing workflows, and ensure adoption of the platform for better patient care.

Lead CX operational infrastructure: administer CX systems, build data pipelines and dashboards, design QA tooling and workflows, surface analytics for partner health and churn prediction, and coordinate cross-functional CX strategic initiatives to improve efficiency and executive visibility.