Top Remote Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

As a Solution Consultant, support healthcare solution sales, conduct workshops, demonstrate product suitability, and provide technical expertise during sales cycles for ServiceNow solutions.

The Principal Tier 2 Remote Support Analyst provides advanced IT support for end-user devices, VPN setups, and remote access, while collaborating with teams and performing root cause analysis for incidents.

The Customer Experience Manager will lead a CX team, optimize operations, and enhance patient-provider experiences by managing workflows and developing a high-performing team. This role ensures operational excellence and supports business growth through collaboration and project management.

Develop and maintain identity security training programs, collaborating cross-functionally to enhance training effectiveness and learner success while incorporating customer feedback and market trends.

The Renewals Manager oversees subscription renewals and manages client relationships to maximize value from SailPoint services, requiring strong project and engagement management skills.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

The Account Manager will manage client communications, oversee account performance, collaborate on product updates, and strengthen client relationships.

The Senior Customer Lifecycle Marketing Manager will design and implement customer lifecycle campaigns, optimize journeys through data, measure campaign effectiveness, and drive cross-functional alignment to enhance customer engagement and retention.

The Senior Sales Quality Analyst will drive sales quality programs, implement data monitoring systems, and analyze customer interactions to enhance sales effectiveness and compliance.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Director of Strategic Partnerships will lead a team, driving media sales through strategic partnerships and managing complex sales cycles to optimize revenue.

The Payroll Partner Service Advocate supports payroll partners by addressing customer issues, maintaining service level agreements, training new hires, and resolving complex inquiries. They foster strong relationships and continuously seek to improve processes.

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.

The Community Manager will develop community engagement strategies, moderate discussions, collaborate on content, and foster customer advocacy.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.