Top Remote Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

The Client Performance Manager ensures clients meet program goals by analyzing data, developing insights, and coordinating with internal teams on performance. Responsibilities include reporting, client communication, and strategic planning.

As an Advisory Solution Consultant, you'll provide consultative support to Enterprise Insurance customers, demonstrating the value of ServiceNow solutions, managing sales cycles, and building collaborative relationships across various business lines.

The Principal Tier 2 Remote Support Analyst provides advanced IT support for end-user devices, VPN setups, and remote access, while collaborating with teams and performing root cause analysis for incidents.

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.

As Manager of Support Engineering, you will lead a technical support team, manage talent strategy, maintain technical proficiency, and drive operational excellence. You'll monitor key support metrics, act as a liaison with engineering, and participate in customer interactions, while fostering a high-performance culture.

The Senior Solutions Consultant will demonstrate digital banking solutions to clients, establish relationships throughout the sales cycle, and collaborate with sales teams.

As a Senior Solutions Engineer, you'll partner with Strategic Account Executives, drive discovery conversations, and tailor demonstrations, ensuring customer needs are met and driving business outcomes.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As an Enterprise Onboarding Consultant, you will manage the onboarding process for complex enterprise customers, ensuring deployment success and strong stakeholder communication while leading multiple concurrent implementations.

The Head of Renewals will lead the renewals function, manage a high-performing team, execute strategy, and collaborate cross-functionally to optimize retention and revenue growth.

As a Professional Services Engineer, you will manage and execute technical projects, collaborate with customers, and resolve complex issues related to system integration and deployment.