Top Remote Customer Success & Experience Jobs in Phoenix – Mesa – Scottsdale, AZ

Drive customer experience by resolving issues related to payments, orders, and shipments while improving overall service quality.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

Handle customer escalations via phone and email, manage scheduling and completion of complex service requests, serve as final escalation before Team Lead, maintain affiliate communication, run reports and trend analysis, assist training, and ensure client satisfaction and data accuracy.

Own and grow a book of strategic, high-value post-sale accounts. Lead and coach a team of Account Managers, manage implementations, escalations, retention, and renewals, collaborate cross-functionally, and optimize customer experience using Salesforce, Focus Fire, and enterprise systems.

The Lifecycle Specialist will execute customer lifecycle campaigns, monitor performance, optimize journeys, and collaborate with teams to enhance customer success.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The Account Manager will coordinate between sales and data teams, manage audience requests, track project statuses, and support reporting and client deliverables.

The Account Manager will coordinate between sales and data teams, manage client requests, and support client deliverables in a data-driven advertising environment.

The Add-On Licensed Agent will make outbound calls, receive inbound calls, assist policyholders, and manage paperwork related to insurance policies.