Luxury Presence

Onboarding Coordinator

Reposted 14 Days Ago

Easy Apply

3 Locations

Remote or Hybrid

47K-50K Annually

Entry level

Marketing Tech • Real Estate • Software • PropTech • SEO

The Growth Platform for Real Estate's Top Performers

The Role

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.

Summary Generated by Built In

Luxury Presence is the leading growth platform for high-performing real estate agents, teams, and brokerages. The company provides agent-branded websites, advanced marketing tools, and Presence® CRM, the AI relationship engine that transforms an agent’s sphere into a proactive source of new business. More than 17,000 real estate businesses rely on Luxury Presence to elevate their brand, attract clients, and grow their business, including 30% of the Wall Street Journal RealTrends top agents and teams.

We’re looking for an Onboarding Coordinator to join our growing Client Success team. This entry-level role is perfect for someone who is organized, detail-oriented, and eager to gain experience in project management and client service. If you’re excited about luxury real estate, enjoy helping others, and love keeping things on track, we’d love to speak with you!

As an Onboarding Coordinator, you will:

• Support the onboarding process by assisting clients as they begin working with Luxury Presence

• Help organize and schedule client calls, ensuring a smooth onboarding experience

• Communicate project timelines and next steps to both clients and internal teams

• Gather client materials and ensure all required assets are submitted on time

• Assist with tracking project progress and keeping clients informed throughout their onboarding journey

• Work closely with Onboarding Specialists to ensure a seamless transition into their new website and marketing platform

Is this you?

You’re good at:

Keeping projects organized and on schedule
Communicating clearly and professionally with clients
Problem-solving and finding solutions when challenges arise
Learning new tools and processes quickly
Working efficiently in a fast-paced environment

You have:

0-1 years of experience in customer service, project coordination, or a related role (internships welcome!)
You thrive in client-facing roles and genuinely enjoy working with people.
Strong organizational and multitasking skills
A positive, proactive attitude and eagerness to learn
An interest in luxury real estate and digital marketing

You crush:

Bringing enthusiasm and a client-first mindset to everything you do
Keeping things running smoothly behind the scenes
Helping clients feel supported and excited about their new website

This is a great opportunity to jump-start your career in client success and project management while working with some of the top real estate professionals in the industry. We can’t wait to meet you! 🚀

This is a fantastic opportunity to grow your career in client success and project management while working with top real estate professionals. If you’re passionate about building strong client relationships and delivering seamless onboarding experiences, we can’t wait to meet you!

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised $52.6 million to date.

More than 17,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry’s most powerful brokerages — including Compass, Coldwell Banker, and Sotheby’s International Realty — rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

What the Team is Saying

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The Company

HQ: Austin, TX

500 Employees

Year Founded: 2016

What We Do

Luxury Presence is the leading growth platform for high-performing real estate agents, teams, and brokerages. The company provides agent-branded websites, advanced marketing tools, and Presence® CRM, the AI relationship engine that transforms an agent’s sphere into a proactive source of new business. More than 17,000 real estate businesses rely on Luxury Presence to elevate their brand, attract clients, and grow their business, including 30% of the Wall Street Journal RealTrends top agents and teams. Founded in 2016 by CEO Malte Kramer, Luxury Presence has become the unified platform for modern agents, combining premium design, data-driven marketing, and intelligent AI systems that support every stage of the client relationship.

Luxury Presence has raised $89M from notable investors including Bessemer Venture Partners, Switch Ventures, NextEquity, Toba Capital, Zillow Co-Founder Spencer Rascoff, real estate coach Tom Ferry, NBA Champion Dirk Nowitzki, and NFL Pro Larry Fitzgerald. The company has offices in Austin, Phoenix, Denver, and New York City.

Why Work With Us

At Luxury Presence, you join an exceptionally talented, low-ego team building the future of real estate. You’ll be pushed outside your comfort zone, gain career-defining experience, and have the freedom to experiment, innovate, and create meaningful impact—fast.