Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Investigate, evaluate, and resolve property and casualty claims end-to-end. Review policies for coverage, negotiate settlements, maintain accurate documentation, communicate with stakeholders, support legal/compliance activities, and identify process improvements to meet productivity and turnaround targets.

The Foreclosure Specialist III oversees loan foreclosures, ensuring compliance with guidelines, managing escalated issues, and maintaining effective team communication and documentation.

The Payroll Implementation Manager will manage the payroll implementation process, ensuring data integrity, customer success, and collaboration across departments to deliver an optimal experience for clients automating H-2A visa solutions.

Provide high-quality software support to EMR users: answer inbound calls, troubleshoot and document application issues, educate clients, replicate and escalate bugs, and collaborate across teams to ensure resolution.

The Grants Administrator manages the grants portfolio, overseeing application processes and compliance while coordinating with various stakeholders to ensure successful grant lifecycle management.

Provide L2/L3 technical and product support to enterprise customers for a customizable Loan Origination System. Investigate logs and configurations, reproduce issues, triage to Product and Engineering, document Help Center content, and advocate product/process improvements. Participate in occasional after-hours incident coverage and biannual offsites.

Support end-to-end grantmaking operations: process grant recommendations, conduct grantee due diligence, maintain DAF records, assist payments and reconciliation, respond to donor/advisor inquiries, and contribute to process improvements and special grant workflows.

Lead and manage the product support team, oversee daily operations, capacity and scheduling, define SOPs and knowledge base, track KPIs, escalate complex issues, and collaborate with Product and Engineering to report and prioritize bugs and inform the product roadmap.

As an Underwriting Consultant, evaluate life insurance applications, assess risk factors, and decide on acceptance or modifications to applications. You'll leverage advanced decision-making authority and engage in continual development and innovation within the underwriting process.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.