Top Remote Customer Success & Experience Jobs in Philadelphia, PA

The Senior Solution Consultant supports global partnerships by providing pre-sales support, technical advice, and fostering effective relationships with partners to enhance ServiceNow's value proposition.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Enterprise Solution Consultant is responsible for leading technical solutions for Benchling's customers, engaging with stakeholders, and crafting innovative solutions to meet customer needs in the biotechnology sector.

The Principal Industry Advisor will accelerate customer Total Spend Management, support sales cycles, and enhance customer engagement through strategic advisory and thought leadership, focusing on market feedback and account strategies.

The RCM Support Specialist provides customer service for ABA billing inquiries via multiple channels, addressing issues and logging tickets in Salesforce while maintaining HIPAA compliance.

As a Payroll Customer Success Manager, you will enhance revenue protection and customer loyalty by managing a portfolio of clients, engage in consultations, leverage data insights, and ensure client satisfaction in payroll and tax processes.

Manage a team of Payroll Success Managers to enhance customer experience, drive retention, and support payroll customers. Ensure alignment with cross-functional teams and oversee team performance and process improvements.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

Provide technical support for Dropbox products via phone, email, and chat. Communicate issues, provide solutions, and maintain customer satisfaction.

Deliver on-site and virtual product training and consulting for Cox Automotive dealer clients (Retail domain). Customize curriculum, troubleshoot product issues, record training documentation in Salesforce, travel nationwide weekly, and support product development and team projects.

The Performance Manager builds client relationships, ensures revenue retention, identifies upselling opportunities, and enhances product utilization for clients in the automotive sector.

The Senior Analyst Relations Manager will lead Wasabi's analyst relations program, develop relationships with key industry analysts, and influence revenue through strategic engagement and collaboration across teams.