Top Remote Customer Success Jobs in Philadelphia, PA

The Sr. Technical Consultant leads customer engagements in configuring Security Operations on ServiceNow, guiding process improvements and technology adoption to enhance customer satisfaction and outcomes.

The Client Executive is responsible for client engagement, managing account revenue, conducting business reviews, and identifying growth opportunities for Tier 1 customers in the financial services industry.

As a Supervisor of the Concierge team at Coinbase, you will lead a team of customer-focused Concierge Agents, manage operations, improve customer experience, handle escalations, and advocate for customers while achieving performance metrics.

The Partner Success Manager is responsible for onboarding and managing Service Partners, ensuring customer satisfaction and driving adoption of HiBob's services through effective relationship building and performance monitoring.

The Account Manager will drive sales initiatives, manage existing customer accounts, and promote AI solutions in customer experience. Responsibilities include meeting sales goals, collaborating with teams, and representing the company at events.

As a Provider Experience Team Lead, you will coach and support the frontline team, manage live queues, resolve escalations, and ensure exceptional customer service delivery.

As the Provider Experience Team Lead, you'll coach frontline staff, manage service delivery, and enhance customer experience in healthcare.

The Provider Experience Team Lead is responsible for coaching the frontline team, managing operational efficiencies, and ensuring a top-notch customer service experience.

The SOC Support Manager will develop and manage the SOC support team, ensuring exceptional customer service and operational efficiency while mentoring staff and driving team performance.

The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.

The Technical Support Engineer will troubleshoot customer issues, collaborate with various teams, and enhance support processes while ensuring customer satisfaction.

The Client Experience Operations Director will lead data cloud delivery, digital media tracking, and client engagement initiatives, ensuring project success across multiple teams.