Top Remote IT Support & Helpdesk Jobs in Philadelphia, PA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.

The Help Desk Support Specialist provides technical support, manages user access, resolves issues, and supports employee onboarding in a remote environment.

The IT Automations & Support Specialist provides technical support, leads automation and systems integration projects, and improves IT Services efficiency for Articulate employees.

The IT Operations Specialist will manage IT onboarding, equipment logistics, and core IT systems while ensuring excellent end-user support and enhancing IT processes.

As a Systems Administrator, you'll manage IT systems, troubleshoot issues, facilitate projects, and integrate AI tools for enhanced efficiency.

The Operations & Support Lead manages operations for enterprise applications, ensuring reliability and quality of service, oversees helpdesk functions, leads incident management, and supports AI-driven automation initiatives.