Top Remote Operations & Support Jobs in Philadelphia, PA

Investigate and resolve complex specialty claims (environmental, asbestos, toxic tort, sexual molestation), manage claim lifecycle, perform coverage and liability analysis, negotiate settlements, mentor others, collaborate with legal, underwriting and actuarial teams, and provide strategic oversight for high-severity, multi-party losses.

Own and build Matia's revenue operations and GTM engineering: manage GTM tech stack, pipeline reporting, lead routing, territory and quota planning; create automations, integrations, and AI agents to scale outbound, enrichment, and personalization; partner with sales and marketing to enable GTM programs and surface funnel insights.

The Revenue Cycle Productivity & Quality Analyst analyzes performance data, identifies improvement opportunities, and coordinates operational enhancements in revenue cycle processes.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

The Implementation Manager will lead client communications, oversee website launches, manage internal workflows, and develop materials for internal teams while ensuring e-commerce functions align with client needs.

Lead the implementation and configuration of NetSuite for nonprofit clients, ensure smooth transition and training, and improve operational efficiency.

Oversee cardiovascular clinical trials, ensuring compliance with regulations while managing site relationships and communication. Requires 3 years of monitoring experience and strong problem-solving skills.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Own and drive end-to-end product certification and regulatory compliance to enable customer shipments and revenue. Coordinate Sales, Systems Engineering, Operations, Manufacturing, and external agencies; remove roadblocks, manage escalations, track timelines and risks, and ensure products meet global import/export and regional regulatory requirements.