Top Remote Cybersecurity & IT Jobs in Philadelphia, PA
Technical Consultant role at Vercel to assist Enterprise customers with technical issues and enhance their experience with Vercel products. Responsibilities include providing product expertise, training sessions, and collaborating with internal teams to improve customer experience.
The role involves executing offensive security projects focused on IoT, developing methodologies and tools, identifying vulnerabilities, creating comprehensive reports, and mentoring other engineers. Collaboration with the security community is also required.
As a Technical Support Specialist, you will guide customers through account setup, manage support tickets, maintain technical documentation, and provide recommendations for support automation. You will also serve as a subject matter expert on integrations and relay customer feedback to the Product team.
The Telephony Systems Administrator will manage and optimize the Five9 telephony system, ensuring efficient operations in lead generation. Responsibilities include performance monitoring, compliance management, and operational coordination with teams in the US and Philippines, alongside documentation and analysis of telephony changes.
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The Manager, IT Service Desk will lead a global team in enhancing end-user support, implementing AI solutions, optimizing support processes, and ensuring high SLA adherence and customer satisfaction. Responsibilities include team training and mentorship, effective ticket management, and collaboration with other departments to improve service efficiency.
The IT Support Analyst I serves as the first contact for employees and clients, providing technical support through various channels. The role involves troubleshooting issues, guiding customers through problem-solving, logging incidents, and suggesting improvements to processes.
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As a Technical Support Engineer, you will manage escalated technical cases for Agiloft's CLM software, providing support through phone, web, and email. This role involves deep diving into logs to troubleshoot issues, collaborating with the development team, and ensuring excellent customer service. You will document issues and help prevent future problems by investigating server alerts.
As a NetSuite Technical Consultant, you will implement, configure, and support the NetSuite system for clients, designing tailored solutions while mentoring junior team members. Responsibilities include conducting business process mapping, building technical solutions using SuiteScript, and managing data migration services.
The Help Desk Specialist provides exceptional remote support to clients, addressing technical needs and ensuring timely resolution. Key responsibilities include participating in after-hours emergency coverage, diagnosing technical issues, and supporting clients effectively while meeting performance goals.
The Network Security Engineer will secure JMA XRAN systems by implementing security protocols, researching countermeasures for wireless security threats, analyzing vulnerabilities in network designs, and ensuring compliance with ORAN security specifications. The role involves enhancing system security controls and threat detection throughout the development lifecycle.
Top remote Companies in Philadelphia, PA Hiring Cybersecurity + IT Roles
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