Top Remote Senior Level Jobs in Pensacola, FL

Own the firm's client experience function, including escalation management, NPS, detractor recovery, closing surveys, and client feedback programs. Establish service standards, workflows, tiering, routing, and accountability across the case lifecycle. Partner with attorneys, compliance, technology, analytics, and training teams to improve client outcomes. Monitor escalation volume, SLA adherence, resolution rates, and client experience health while building scalable infrastructure and playbooks.

Leads integrated marketing strategy across campaigns, thought leadership, digital channels, demand generation, events, account-based marketing, and sales enablement. Develops multichannel campaigns and client-focused content, directs segmentation and targeting, partners with executives and sales teams, uses AI to improve workflows, and analyzes HubSpot, Salesforce, and campaign data to optimize engagement, qualified leads, opportunities, and funnel progression.

Lead and scale Slate's digital product design across web, mobile, in-vehicle HMI, and marketplace experiences. Define design vision, build design systems and tooling, run UX research and optimization (A/B and multivariate testing), partner with product and engineering, hire and mentor design teams, and represent design at executive levels to ensure cohesive, accessible, and measurable customer experiences.

Leads global marketing execution across regions, driving demand generation, pipeline contribution, go-to-market programs, partner marketing, and brand consistency. Manages and mentors regional marketing directors, coordinates campaigns with sales and alliance teams, oversees AWS, Salesforce, Anthropic, and other partner programs, and reports execution performance to executive leadership. The role emphasizes hands-on operational discipline, campaign delivery, event support, budget tracking, regional alignment, and measurable marketing results.

Leads application portfolio assessments and technology due diligence for mergers, acquisitions, divestitures, and strategic partnerships. Evaluates applications for business value, technical fit, security, scalability, cloud readiness, integration complexity, and technical debt. Develops rationalization strategies, target-state architectures, and integration roadmaps. Partners with technical and business teams, presents recommendations to executives, identifies compliance and migration risks, and maintains architecture inventories and decision frameworks.

Leads clinical intelligence initiatives by sizing AI opportunities, conducting data discovery, evaluating AI/ML solution performance, and measuring impact, accuracy, drift, and patient outcomes. Partners with product, clinical, engineering, compliance, and operations teams to develop measurement plans, value hypotheses, benchmarks, and scalable intelligence capabilities. The role is remote with occasional travel and requires advanced SQL, Python, clinical analytics, and population health research expertise.

Owns and prioritizes the workforce management product backlog, translating complex business and operational needs into requirements, user stories, and measurable technology outcomes. Partners with engineering, architecture, analytics, vendors, and product stakeholders to manage dependencies, resolve competing priorities, and deliver improvements in forecasting, scheduling, reporting, capacity planning, and operational efficiency. Uses data to validate outcomes and operates independently in an ambiguous enterprise environment.

Own the vision, roadmap, and performance of Felix’s Payouts Platform, a shared service supporting bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Drive market and partner expansion, platform integrations, routing and validation strategy, reliability, cost reduction, automation, compliance, liquidity coordination, and service commitments. Collaborate with engineering, operations, compliance, treasury, product, and business development teams to improve payout success, speed, and scalability.

Own the vision, roadmap, and performance of Felix’s shared payouts platform across bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Drive market and partner expansion, integrations, routing, reliability, cost reduction, compliance, liquidity coordination, and automation. Collaborate with engineering, product, operations, compliance, treasury, and business development teams while defining service commitments and tracking payout success, speed, and cost metrics.

Own the vision, roadmap, and performance of Felix’s Payouts Platform across bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Build a scalable platform for internal product teams, expand market and partner coverage, improve routing and payout reliability, reduce manual operations, and coordinate with Engineering, Compliance, Treasury, Operations, and Business Development.

Manages Finance analytics engineering and automation, building governed Snowflake and SQL data products, consumption layers, reconciliations, controls, workflows, and integrations. Partners with FP&A, Data Engineering, and business teams to translate Finance requirements into reliable technical solutions. Leads lineage analysis, testing, monitoring, documentation, AI-assisted workflows, production support, and team development while maintaining clear ownership between Finance and enterprise data teams.

Owns financial management for clinical study portfolios, including budgeting, forecasting, accruals, variance analysis, vendor and CRO spend, financial modeling, and governance reporting. Partners with Clinical Operations, R&D Finance, and business development teams to translate clinical assumptions into financial scenarios and recommendations. Supports due diligence, investment decisions, process improvements, and broader R&D financial planning.

Designs, secures, operates, and scales AWS infrastructure and container platforms. Administers Linux, Windows Server, Nutanix, Rancher, ECS Anywhere, SMTP relays, and SSL/TLS certificates. Builds infrastructure as code and automation using CloudFormation, Python, PowerShell, Bash, and AWS Systems Manager. Maintains monitoring, alerting, reliability, and compliance support for HITRUST and SOC 2. Participates in on-call support and works independently across cloud engineering, systems administration, and business priorities.

Leads a hands-on product engineering team, owning hiring, development, delivery, architecture, code quality, reliability, and operational health. Partners with product and design to prioritize customer-focused work, manages milestones and dependencies, and contributes directly through code reviews, debugging, prototypes, and production fixes. Builds AI-native engineering workflows using agentic tools while maintaining security, correctness, human review, and strong engineering standards.