Top Remote Operations & Support Jobs in Orlando, FL

The Senior Revenue Operations Manager will oversee Salesforce systems, governance, and optimization, ensuring operational efficiency and data integrity across sales and marketing.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

This role oversees incident management and NOC operations to enhance IT service resilience and operational efficiency, focusing on crisis response, team leadership, and continuous improvement of processes.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

This role focuses on scaling revenue through process improvement, data analysis, and collaboration across sales, marketing, and product teams.

Administer and configure the HEI Apply SaaS platform: build workflows, forms, notifications, permissions, and reports; support integrations, testing, onboarding, user training, and continuous improvement for higher-education admissions and student lifecycle processes.

Lead grant-seeking efforts: identify funding opportunities, write and submit proposals and LOIs, manage grant pipeline, reporting, compliance, and funder relationships while collaborating with leadership and program teams.

The Senior Director of Pricing & Reimbursement develops global market access strategies, leads a high-performing team, and collaborates cross-functionally to optimize pricing and patient access for innovative products.

Handle inbound or outbound calls with prospective students, screen inquiries using interactive scripts, warm-transfer qualified leads to admissions advisors, disposition calls accurately, meet quality and performance metrics, log into multiple contact systems, and work flexible shifts including evenings and weekends.

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.