Top Remote Senior Level Customer Success Jobs in Orlando, FL

The Customer Success Manager will manage customer accounts, focusing on onboarding, retention, upselling, and ensuring product adoption. The role requires engaging with clients to understand their needs and providing insights to drive business success. The candidate should foster collaboration, apply creative solutions to customer challenges, and document use cases to demonstrate value.

The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix solutions, consulting with customers at all levels. This role focuses on developing trusted relationships, managing customer success plans, overseeing onboarding, and ensuring satisfaction by promoting best practices and product usage. Key tasks include collaborating with sales for smooth transitions, handling escalations, and identifying risks to customer outcomes.

The Customer Success Manager at Inovalon is responsible for ensuring clients achieve their goals with ComplexCare Solutions products. Duties include executing strategic account plans, leading meetings, driving product adoption, managing renewals and expansions, and maintaining strong relationships with customer leadership, all while adhering to compliance and confidentiality standards.