Top Remote Senior Level Customer Success Jobs in Orlando, FL

The Client Success Leader manages client relationships, ensuring satisfaction and value delivery. This role focuses on optimizing client experiences, collaborating with internal teams, and driving growth through strategic planning and operational improvements. Responsibilities include managing contracts, presenting client reviews, and monitoring solution performance.

The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.

The QHSE Global Compliance Specialist oversees global regulatory compliance in HSE, ensuring product alignment with country standards, training teams, collaborating with stakeholders, and implementing compliance processes. The role requires maintaining accurate compliance records, tracking project quality and costs, and driving improvement initiatives.

The Senior Manager of Client Engagement at Mursion is responsible for driving behavior change at large organizations. This role involves partnering with Fortune 500 clients to design and implement programs, develop strategic partnerships, coach team members, and track market trends for adjustments to the business model.

The Client Relationship Manager will maintain relationships with clients and advisors, manage a caseload, consult on plan operations, and ensure timely distribution of plan notices. The role provides a supportive work environment and requires a proactive approach to managing client accounts and resolving administrative issues.

The Enterprise Customer Success Manager will manage a portfolio of State, Local, and Higher Ed customers, ensuring satisfaction and successful solution adoption. Responsibilities include customer relationship management, onboarding implementation, training, account monitoring, contract renewal, and feedback collection to drive product improvements.

As a Senior Customer Success Manager, you will build strategic relationships with key accounts, drive product adoption, and collaborate with cross-functional teams to enhance platform engagement. Your role includes consulting on best practices, monitoring performance indicators, advocating for customer needs, and ensuring the efficient onboarding and renewal processes.