Sr. Manager - Client Implementation

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Fintech • Software • Financial Services
The Role
Lead end-to-end client implementation engagements for LearnLux's financial wellbeing platform. Manage cross-functional teams, project plans, timelines, and stakeholder communications to ensure successful onboarding, adoption, and high-quality delivery. Drive process improvements, resolve issues, and operate effectively in a fast-paced, remote startup environment.
Summary Generated by Built In
About LearnLux

LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation, home buying, and retirement so they can feel confident about their money and focused at work. Advanced reporting helps our partners understand impact, driving outcomes like reduced financial stress, increased productivity, and improved retention.

We’re building LearnLux with intention. We move quickly, operate with a high bar for quality, and value people who take ownership of their work. If you’re energized by solving new problems, taking accountability, and pushing yourself to do your best work every day, you’ll find this a rewarding environment.

We’re a venture-backed company that has raised over $35M to date and is supported by experienced investors and long-term partners. We’re a growth-focused business building for scale, and we’re excited by the opportunities and challenges that come with that journey.

The Role

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What you’ll do
  • [Insert Key Responsibility] 
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  • [Insert Key Responsibility] 
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You should bring
  • [Insert Qualification & Experience]
  • [Insert Qualification & Experience]
  • [Insert Qualification & Experience]
  • [Insert Qualification & Experience]
It would be great if you also
  • [Insert Qualification & Experience]
LearnLux is a fit for you if you
  • Thrive in fast-moving environments and enjoy building in moments of change. We operate with urgency, and roles, priorities, and approaches evolve as we grow.
  • Like wearing multiple hats and helping define the path forward. At LearnLux, roles evolve as we grow, and employees often help create clarity, structure, and direction where it didn’t previously exist.
  • Take initiative and don’t wait to be asked. You see problems as opportunities and are comfortable stepping in to move work forward.
  • Are energized by ambiguity and willing to make decisions with imperfect information. We learn quickly by doing, and pace is a competitive advantage for us.
  • Enjoy being hands-on and owning work end to end. While strategic thinking matters, execution, follow-through, and accountability are what drive impact here.
  • Are motivated by high standards and continuous improvement. As we hit new milestones, we intentionally raise the bar on quality, ownership, and outcomes.
  • Value clear, frequent communication and collaboration. As a remote team, staying aligned through proactive communication is core to how we operate.
Benefits
  • Remote-first company structure
  • Medical, dental, and vision
  • 401(k)
  • Mental wellbeing (Talkspace)
  • Financial wellbeing (LearnLux)
  • Paid vacation and sick leave
  • Paid sabbatical after 5 years of service
  • A supportive, inclusive team culture
  • Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology
Closing

LearnLux strives to be an inclusive workplace and values learning from and engaging across different perspectives. Women, people of color, LGBTQIA+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We’re excited to speak with you about joining our team!

Skills Required

  • Experience managing client implementations or professional services engagements for SaaS products
  • Proven ability to lead cross-functional teams and deliver projects end-to-end on schedule
  • Strong written and verbal communication skills for remote collaboration with stakeholders
  • Comfort working in a fast-moving, ambiguous startup environment and taking ownership
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The Company
HQ: Boston, MA
26 Employees
Year Founded: 2014

What We Do

LearnLux is the leading provider of workplace financial wellbeing that blends fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. LearnLux's award-winning program equips employees with a financial plan to guide them through key decision points across all life events.

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