Top Remote Jobs in Ogden, UT

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

The Customer Service Engineer will provide technical support for Moov's platform, troubleshoot frontend issues, and assist customers in integrating Moov's APIs. They will also collaborate with product and engineering teams to improve user experiences and documentation.

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Generates and qualifies outbound and inbound sales leads, schedules prospect meetings, nurtures opportunities, and identifies upsell and cross-sell opportunities. Manages pipeline activity and customer interactions in Salesforce, supports marketing campaigns and events, provides lead-quality feedback, and meets call-volume and sales quotas. The role requires learning ReversingLabs products and competitors, articulating solution value to senior stakeholders, and applying solution-selling techniques.

Build and maintain multi-layer test automation, improve CI/CD release integrity, and develop internal tools that enhance testability and developer experience. Establish quality metrics, dashboards, and observability for product stability and release readiness. Partner across engineering, infrastructure, product, SRE, and quality teams to implement shift-left practices, performance, resilience, security, API, and dependency testing. Drive automation-first quality improvements and promote consistent engineering standards.

Lead complex enterprise customer onboarding from sales transition through go-live and handoff to Customer Success. Maintain executive alignment, customer health, business-value continuity, adoption readiness, change management, and escalation resolution across large global engagements. Translate technical decisions into business implications, govern executive reviews, stabilize customer relationships, and improve onboarding playbooks, health models, and AI-assisted workflows.

Drive customer adoption, satisfaction, retention, and growth across a high volume of accounts. Lead training and value discussions, execute scalable customer-success playbooks, monitor usage and health metrics, resolve inquiries, identify churn risks, and uncover growth opportunities. Partner with Product and Engineering on process improvements and automation, while contributing to internal knowledge resources and best practices.

Lead full-cycle recruiting for Enterprise Sales, Commercial Sales, Sales Development, and other GTM functions. Source and screen candidates, manage high-volume requisitions, advise hiring managers, close offers, analyze recruiting metrics, maintain recruiting data integrity, champion DEI, use AI recruiting tools, and drive cross-functional talent acquisition improvements.

Lead enterprise software implementation projects across Sprout Social’s product suite, guiding customers through design, configuration, setup, training, validation, change management, and handoff to Customer Success. Configure permissions, account architecture, taxonomies, and routing rules; manage timelines, deliverables, and compliance using professional services tools. Train administrators and end users, support integrations, standardize implementation workflows, and consult with senior customer stakeholders to drive adoption and value.

Build and operate security log pipelines, SIEM detections, endpoint controls, security automation, and internal tooling across AWS, macOS, Windows, CI/CD, and infrastructure repositories. Develop primarily in Python, implement Terraform-based infrastructure and policy-as-code safeguards, integrate security tools through APIs, and embed scanning and secrets detection into developer workflows. Own the reliability and coverage of security platforms while independently driving projects and implementing fixes directly in systems managed by other teams.

Own AWS cloud security posture and vulnerability management using Wiz and AWS-native services. Build Infrastructure as Code guardrails, secure CI/CD pipelines, automate vulnerability workflows, and operate WAF protections. Partner with DevOps and engineering on IAM, network segmentation, containers, secrets, data exposure, telemetry, threat modeling, and application security. Drive projects independently while reducing organizational risk.

Staff Security Engineer partners with Product, Engineering, and DevOps to embed security into application architecture, cloud infrastructure, and CI/CD processes. Responsibilities include secure design and code review, vulnerability remediation, AWS cloud security, WAF tuning, security automation in Python, SIEM and log pipeline contributions, endpoint controls, and security standards. The role requires deep expertise in application security, cloud security, or security automation, plus threat modeling and independent project ownership.

Provide front-line support for Enverus software via phone, email, and screen share; diagnose and resolve user issues; document requests; educate customers; escalate product defects; collaborate with teams to ensure case flow and high customer satisfaction.

Handles incoming owner-relations calls involving revenue, land, division orders, joint interest billing, accounts receivable, and accounts payable. Logs inquiries, tracks unresolved cases, follows up with clients, and provides accurate, timely, friendly responses. Builds client trust, manages difficult situations professionally, multitasks across critical issues, and participates in cross-training to improve customer experience and business operations.

Lead SoFi Plus member acquisition strategy, segmentation, channel growth, placement optimization, performance measurement, and launch execution. Size market opportunities, define value propositions, identify growth opportunities, build reporting frameworks, coordinate cross-functional dependencies, and provide executive updates. Partner with Product, Marketing, Data Science, Design, Engineering, Operations, Legal, and Compliance to launch initiatives and improve measurable business outcomes.

Own integrated go-to-market strategy for Babylist Wishlist, including user research, market sizing, journey mapping, customer value proposition, editorial direction, and cross-channel campaign planning. Partner closely with Product, Brand, Creative, Growth, and Corporate Communications to execute plans, measure performance, remove blockers, and drive measurable Wishlist adoption and growth.