Top Remote Customer Success & Experience Jobs

The Enablement Manager will enhance employee onboarding and customer-facing team enablement, building scalable resources, playbooks, and training programs in a cross-functional role.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

The HelpDesk Intern at Wipfli provides customer support for hardware and software issues, manages tickets, and assists with technical analysis and process improvements.

The Learning Experience Designer develops scalable AI-enabled learning experiences, collaborates with stakeholders, and utilizes data-driven methods to enhance workforce performance and capabilities. The role involves performance consulting, workflow integration, and continuous improvement of learning solutions aligned with business needs.

The Technical Solutions Lead will manage post-sales technical operations, lead customer onboarding, mentor teams, and ensure architectural alignment for enterprise accounts.

Join Hometap as a Servicing Specialist, providing exceptional customer service to homeowners via calls and emails, handling inquiries with accuracy, and managing mortgage documentation.

The Revenue Enablement Manager develops and enables Go-to-Market teams, enhances training and onboarding, and collaborates cross-functionally to improve customer engagement and revenue growth.

The Client Retention Specialist educates clients on financial hardship programs, addresses concerns, deescalates issues, and develops customized solutions to retain clients and help them achieve financial goals.