Top Remote Senior Level Jobs in Nashville, TN

Provide functional support for Sage Intacct and related integrations, troubleshooting complex and escalated customer issues through resolution. Responsibilities include ticket triage, SLA management, root-cause analysis, documentation, customer communication, knowledge-base development, process improvement, and coaching support team members. The role also builds customer relationships and collaborates with consulting, sales, and support teams to improve product adoption and service quality.

Lead and develop a Managed IT Services sales team to drive new client acquisition and increase MRR. Own forecasting, pipeline management, KPIs, and CRM data integrity. Coach Account Executives, collaborate with cross-functional teams, recruit and retain talent, and provide strategic updates to executive leadership to meet revenue goals.

Own the architecture and long-term direction of Polymarket’s intelligence-fusion platform. Design detection and correlation methods, ingest on-chain and OSINT data, improve data pipelines, automate investigation workflows, and build auditable tooling with analysts and investigators. The role requires deep experience in data or detection engineering, entity resolution, data fusion, scoring, corroboration, and scalable scheduled and event-driven systems. Experience with fraud, trust and safety, investigations, blockchain, or crypto data is advantageous.

The Senior Business Analyst serves as the subject matter expert for electronic order entry, data feeds, and eApplication platforms. Responsibilities include gathering and documenting requirements, translating business needs into functional solutions, managing requirements throughout the SDLC, supporting process improvements, troubleshooting defects, coordinating testing with vendors and distributors, and providing user training and support. The role collaborates with IT, business units, external vendors, and customers, while mentoring less experienced team members.

Define and maintain product vision and roadmaps for 1-2 teams, prioritize and manage the backlog, translate business needs into epics and user stories, lead cross-functional delivery using Agile/SDLC, assess risks and dependencies, measure product outcomes, manage budget/resource allocation, and drive continuous improvement and stakeholder alignment.

Leads supplier quality and industrialization activities for prototype and production vehicle components. Assesses supplier processes, manufacturability, tooling, and readiness; manages APQP through PPAP and start of production; reviews quality documentation and metrics; leads RCCA, containment, corrective actions, audits, and continuous improvement. Supports material disposition and MRB activities while applying SPC, capability studies, lean manufacturing, and quality systems. Requires up to 20% domestic travel.

Evaluate new and existing B2B customer credit profiles by reviewing credit reports, financial statements, and trade references; make complex credit decisions, negotiate terms, manage custom orders and records, monitor/report on accounts, mentor analyst team members, communicate findings to customers and internal teams, and ensure compliance with company policies.

Supports sales and account management teams by positioning healthcare technology solutions, conducting prospect discovery and vetting, answering technical integration questions, leading RFP/RFI responses, representing the company at industry events, and advising customers on network requirements, standards, use cases, and implementation effort. The role also communicates market insights and future product needs to product innovation teams.

Leads customer retention strategy for DentalPlans.com, owning renewal revenue, CRM segmentation, lifecycle communications, retention analytics, forecasting, and multichannel campaigns. Partners with Product, Contact Center, and Business Insights teams to improve engagement, renewal rates, lifetime value, and reduce churn. Manages retention marketers and translates customer, cohort, and health-scoring data into actionable recommendations.

Administer and mature ServiceNow environments across development, test, staging, and production. Responsibilities include configuration, upgrades, clones, health monitoring, release management, governance, access controls, security, integrations, troubleshooting, documentation, compliance, and Tier 2/3 support. The role partners with architects, developers, cybersecurity, infrastructure teams, and federal stakeholders to maintain a secure, stable, compliant platform supporting a mission-critical VA program.

Build and scale relationships with Gartner, Forrester, IDC, and other analyst firms. Lead strategic briefings, research report evaluations, analyst positioning, advisory programs, and industry events. Capture market intelligence and translate analyst feedback into guidance for product and go-to-market teams. Educate analysts on supply chain and enterprise AI market developments while positioning o9 as a market leader.

Analyzes and improves global sales operations, CRM governance, pipeline quality, forecast accuracy, reporting, and account planning. The role monitors sales execution metrics, manages strategic partner program governance, identifies performance trends, recommends process improvements, and drives adoption of standardized processes across global sales teams. It also serves as a CRM governance subject matter expert and independently prioritizes operational initiatives.