Top Remote Operations & Support Jobs in Nashville, TN

Provide L2/L3 incident-driven support for Unily's SaaS platform: triage, diagnose using logs/traces/metrics, reproduce issues, maintain ServiceNow records, coordinate with Product and Engineering, implement mitigations, contribute to RCAs and runbooks, and participate in shift/on-call rotations to ensure continuous coverage.

The Chief Operating Officer will report to the CEO and oversee company locations, store leaders, operational infrastructure, organizational structure, and growth initiatives. Responsibilities include developing business strategies, improving sales, profitability, cash flow, processes, and staffing, managing vendor relationships, and building a strong company culture. The role requires senior operational leadership, P&L accountability, startup experience, staff development, service expertise, and knowledge of state and local laws.

Architects, documents, and improves enterprise business processes spanning lead generation, business development, project delivery, billing, revenue recognition, and cash application. Partners with business, finance, operations, technology, and executive stakeholders to create process maps, governance standards, transformation roadmaps, and future-state designs. Facilitates workshops, identifies risks and control gaps, supports ERP modernization, evaluates workflow improvements, and develops executive-ready recommendations and documentation. Travel up to 10% is required.

Thiess is accepting resumes for a talent pipeline to identify candidates for future mining, resource solutions, land reclamation, engineering, and site-based opportunities across the United States. Applicants should submit an up-to-date resume, areas of interest, and any relevant certificates. The recruiting team will retain submitted information and contact candidates when suitable openings arise. Selected U.S. employees must complete applicable post-offer drug, alcohol, medical, and qualification checks.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Analyze retailer sales, SKU, inventory, forecasting, product assortment, market trends, and product-level profitability. Prepare forecasts, P&L statements, POS reports, and ad hoc analyses, presenting insights to internal teams and retail customers. Collaborate with Sales, Marketing, Commercial, Buyers, and Inventory Planning teams. Identify process inefficiencies, document best practices, and implement scalable improvements.

Analyze court workflows and judicial processes, document current and future-state requirements, and translate operational needs into software solutions. Lead workshops, stakeholder interviews, customer engagements, testing, configuration, demonstrations, training, and implementation activities. Create user stories and acceptance criteria in JIRA, support Product and Engineering teams, provide subject-matter guidance, and manage multiple concurrent projects while communicating effectively with technical and non-technical stakeholders.

The Senior Supplier Manager will manage supplier relationships to enhance the Internet and Cloud services portfolio, focusing on operational and commercial quality, supplier needs, and customer experience.

The position requires a skilled 2nd Engineer for Cable Layer vessels with at least 2 years of experience and valid STCW certifications. Responsibilities include working in a multicultural environment and maintaining safety standards.