Top Remote Customer Success & Experience Jobs in Minneapolis–Saint Paul, MN

The Senior Business Consultant will activate enterprise clients using the Quantum Metric platform, delivering training, insights, and ongoing support to achieve digital goals.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead and develop a team of Account Managers, focusing on upselling AI capabilities and enhancing customer experiences. Drive sales strategy and collaborate cross-functionally to achieve revenue goals and customer retention.

The Solutions Consultant is responsible for technical and solution aspects of the sales cycle, collaborating with sales teams and demonstrating product value to customers. This role involves solution scoping, customer pilots, and managing technical relationships.

Manage and grow relationships with technology partners, coordinate go-to-market initiatives, support integration adoption, and track partner performance metrics.

The Sales Enablement Manager will connect Marketing and Sales teams, develop sales training programs and resources, and manage the SDR team to enhance sales effectiveness.

The Client Executive will manage relationships with health insurance underwriting clients, leading touchpoints, generating insights, documenting meetings in Salesforce, and understanding client business objectives.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As an Account Manager, you will manage provider relationships, ensure compliance with regulations, drive outreach programs, and optimize healthcare practices to enhance provider performance.

The Senior Associate will plan and execute regional tradeshows, managing logistics, budget, and cross-functional collaboration to drive brand engagement.

The CX Program Manager will lead strategy and execution for abuse detection and prevention in customer experience, improving operational efficiency and customer satisfaction by leveraging data-driven insights and cross-functional collaboration.

As a CX Incident Response Analyst, you will manage customer incidents, escalate bugs, communicate with stakeholders, and enhance customer experience through effective support operations.

As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.

The Senior People Communications & Engagement Strategist will enhance employee engagement and communication at GitLab through internal campaigns, content creation, and analytics to foster community and connection among team members.