Top Remote Entry Level Customer Success Jobs in Minneapolis, MN

As a Workers' Compensation Claims billing specialist, you'll make outbound calls to maximize payments on medical claims, investigate, and resolve billing issues while ensuring accurate documentation to insurance companies.

Lead one-on-one onboarding calls and personalized demos, proactively reach out to inactive members, prepare for and follow up on conversations, provide resources and next steps, and escalate larger opportunities to Account Managers. Part-time (up to 20 hrs/week), temporary through year-end with potential to extend.

Handle customer inquiries via phone, email, chat, and social media; process orders, returns, and account changes; log interactions in the CRM; escalate complex issues; meet performance metrics; follow up to ensure resolution and provide feedback for process improvements.

Provide standard and ad hoc client reports, run routine reports and preliminary data analysis, participate in client meetings, shadow Client Relationship Managers, coordinate with internal teams to resolve basic client issues, and learn company services and systematic problem-solving processes to build strong client partnerships.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

The Customer Support Representative at Moab will manage customer inquiries, investigate bugs, facilitate communication with engineering, and enhance the knowledge base while using AI tools to streamline support processes.

The role involves managing and optimizing Google Business Profiles, ensuring verification methods are utilized, and adapting to various software systems.

As a CPC Processor Customer Support, you'll manage medical record requests, handle calls, and document information using multiple platforms in a high-volume call center environment.

As a Customer Engineer, you will debug issues, optimize queries, assist customers in Slack, and ensure customer outcomes while communicating effectively.