Top Remote Customer Success & Experience Jobs in Miami, FL

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The Technical Account Manager oversees customer relationships by advocating for their needs, providing project leadership, and collaborating with teams. Responsibilities include managing technical issues, providing updates on service projects, and sharing best practices.

Lead enterprise customer success for Inspectorio's supply-chain SaaS: manage onboarding and multi-module implementations, configure platform components, drive ROI and product adoption, serve as technical escalation point, perform business-analysis and UAT, coordinate cross-functional teams, and support contract/subscription changes.

The Booking Specialist will research and book travel for clients, balancing budgets and catering trips to individual preferences while maintaining communication throughout the process.

The Brand Experience Specialist will increase rider engagement and brand awareness through demos, education, and community partnerships while managing events and logistics in South Florida.

Manage East Coast enterprise customers to drive adoption, retention, and expansion of Anecdotes' AI-native GRC platform. Serve as primary customer liaison, deliver strategic guidance, monitor health and usage, run executive reviews, coordinate cross-functional responses, and lead renewals and expansions while maintaining accurate account documentation.

Serve as primary technical contact for customers, provide hands-on guidance for integration and deployment, write scripts for diagnostics/automation, troubleshoot issues, lead technical deep-dives, collaborate with product and engineering, and build long-term customer relationships to maximize platform value.

The CRM Analyst SR will implement and optimize HubSpot solutions, manage CRM tools, design marketing campaigns, analyze performance metrics, and provide team training and support.

Serve as primary client contact for a portfolio, drive strategic marketing solutions, manage end-to-end project delivery, analyze campaign performance, identify upsell opportunities, and collaborate with internal teams to improve client satisfaction and outcomes.

Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.