Top Remote Customer Success & Experience Jobs in Miami, FL

As a Technical Support Engineer, you'll manage customer inquiries, collaborate with product teams, enhance support documentation, analyze metrics, and drive process improvements.

The Solutions Engineer will drive the adoption of AI-powered solutions in the electric utility sector, providing technical consulting and customer enablement. Responsibilities include gathering requirements, architecting solutions, leading RFI/RFP processes, and delivering training. Extensive travel is required for client engagement.

The Global Client Director oversees strategic client relationships, driving growth and retention through alignment of client's strategy with Elite's solutions and managing all aspects of the account plan.

As a Senior Support Engineer, you'll troubleshoot technical issues, support users, collaborate with engineering, and improve documentation for workflow automation at n8n.

The Technical Account Manager executes campaigns, ensuring technical setups, data integrations, and reporting are accurate and effective while collaborating with engineering and product teams.

The Manager of Technical Implementations leads a team to ensure smooth customer onboarding, refine processes, and enhance the customer experience. Responsibilities include coaching, operational oversight, and collaboration with various departments to enhance implementation success and operational excellence.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Claims Specialist manages lower-level workers' compensation claims, ensuring validity, compensability, and communication with clients while working under supervision.