Top Remote Customer Success & Experience Jobs in Miami, FL

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

The Client Partner role involves managing high-value client accounts, focusing on performance marketing and growth strategy using AI tools for data synthesis and automation.

The role involves designing and delivering learning programs for internal teams and customers, focusing on effective training strategies and measurable outcomes, while managing the LMS and ensuring alignment with product goals.

The Strategic Account Manager at Blaze manages client accounts, architecting campaign strategies and driving execution to enhance client growth and engagement. Responsibilities include performance analysis, optimizing campaigns, and serving as the primary client contact.

The Account Specialist supports older foster youth and families by providing information on federal benefits, managing transitions, and offering customer service and advocacy.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

The Client Account Manager is responsible for managing relationships with partner hospitals, driving engagement and growth, analyzing trends, collaborating cross-functionally, and contributing to team leadership and customer experience initiatives.

The Call Monitoring Manager leads the call monitoring program, ensuring quality assessments of customer interactions, coaching staff, and promoting accountability and improvement processes within a regulated environment.

The Customer Service Representative will provide support via phone, email, and live chat, resolving customer inquiries and ensuring satisfaction. Responsibilities include managing accounts, processing orders, and tracking performance metrics in a fully remote environment.

The Regional Customer Support Specialist provides support to medical professionals and patients, ensuring a smooth ordering process and resolving issues promptly through effective communication and relationship-building.