Top Remote Customer Success & Experience Jobs in Miami, FL

Design and scale renewals workflows and automation, own renewal lifecycle for a book of business, drive retention and expansion, lead negotiations and contract amendments, strengthen forecasting and data integrity, and partner cross-functionally to build durable renewal processes and reporting.

The Senior Account Manager at SmithRx ensures client satisfaction and retention by managing Tier 1 clients, developing success plans, and collaborating across teams to resolve issues.

As a Solutions Architect, you will lead integrations between Brightflag and customer systems, translating requirements into integration designs, managing projects, and driving best practices for integration workstreams.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

Provide phone, chat, and ticket-based support for grocery stores using an iOS POS. Troubleshoot iPad terminals and peripherals, resolve POS workflows and payment issues, document incidents, escalate complex problems, collaborate with onboarding/installation teams, and relay recurring issues to product and support leadership.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

The Solution Consultant will diagnose business needs, present compelling business cases, lead sales cycles, and deliver tailored product demonstrations for supply chain solutions.

The Integrated Marketing Intern will assist in campaign planning, execution, and reporting while rotating through various marketing channels for hands-on experience.

The job requires expertise in managing Google My Business profiles, especially for the US market. Responsibilities include verification methods and adapting to various software systems while multitasking effectively.

Own end-to-end state launch projects: translate state QAPs into system logic, run scripts, validate scoring with SQL, perform QA, maintain updates, and support customers on scoring and rules.