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Top Remote IT Support & Helpdesk Jobs in Miami, FL
Healthtech
Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.
Top Skills:
DicomDicom TracesHipaaImaging ViewerItsm/TicketingModalityNetworkingPacsStorageWorklist
Digital Media • Marketing Tech • Software
Provide phone, email, and ticket-based technical support for PatientNow EMR, Practice Management, and CRM platforms. Troubleshoot software issues and hardware integrations (scanners, cameras, payment devices), document cases in CRM/ticketing systems, escalate complex issues, follow up with customers, and recommend best practices to improve adoption and satisfaction.
Top Skills:
Barcode ReadersCamerasCRMEmrLogmeinPayment Processing DevicesPractice ManagementRemote Support ToolsScannersTeamviewerTicketing Systems
Internet of Things • Security • Design • Automation
Own and evolve IT operations for a remote, multi-location organization: device provisioning, user lifecycle and access management, Microsoft 365/Azure AD administration, MDM, endpoint security, patching, VPNs, and vendor/licensing management. Maintain IT policies, documentation, and support onboarding while contributing to infrastructure projects and cross-functional IT initiatives.
Top Skills:
Active DirectoryAzure AdCloud NetworkingDhcpDnsEndpoint ProtectionEntra IdFirewallsGoogle WorkspaceIntuneJAMFMfaMicrosoft 365Patch Management ToolsSsoVpn
Insurance
Provide advanced, remote application support for CorVel proprietary systems: troubleshoot ServiceNow tickets, run and optimize SQL queries, perform post-release testing, create documentation, collaborate with stakeholders, and improve support using AI tools.
Top Skills:
Ai ToolsBmc HelixExcelMicrosoft OnenoteMicrosoft OutlookMicrosoft TeamsMicrosoft WordServicenowSharepointSQLZendesk
eCommerce • Fintech • Information Technology • Payments • Financial Services
Provide merchant-facing technical support for Clover point-of-sale systems: diagnose hardware, software, peripherals, connectivity, and payment issues; guide device setup and activation; use remote diagnostic and ticketing tools; escalate multi-issue cases; document interactions and contribute to knowledge base improvements.
Top Skills:
CloverCrm SystemsEmvKnowledge Management SystemsPayment Processing SystemsPos DevicesRemote Diagnostic ToolsTicketing Systems
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Information Technology
Provide advanced network monitoring, troubleshooting, and incident remediation in a 24×7 NOC. Handle Level 1 escalations, diagnose complex connectivity issues, perform network configuration changes, own Level 2 tickets to resolution, document root causes, produce operational reports, maintain device inventories and diagrams, and create runbooks and training for Level 1 analysts.
Top Skills:
Access ControlBandwidth MonitoringCredential SeparationCyber BackupFirewallsLoad BalancersNetwork Monitoring ToolsNocRoutersRoutingSwitchesVlanVpns
Information Technology • Software
Provide advanced HPC customer support for DoD supercomputing centers: install, configure, and verify user-requested applications; assist users compiling, debugging, and running codes; manage build environments, containers, and libraries; identify existing software solutions; and develop SOPs and ticket-routing workflows between support tiers and vendors.
Top Skills:
CmakeMpiPbs ProSlurmSoftware ContainersSpack
6 Days AgoSaved
Agency • HR Tech • Information Technology • Professional Services
Provide Tier 1 helpdesk triage and support for DAI/Oracle Financials, develop training and communication materials, prepare bi-weekly metrics and monthly reports, and escalate complex issues to appropriate teams.
Top Skills:
Budget To ReportCost AccountingDaiItilOasOracle FinancialsOracle Time And LaborOrder To CashProcure To Pay
6 Days AgoSaved
Aerospace • Information Technology • Professional Services • Security • Software
Operate and maintain SharePoint environments across a global enterprise: design, deploy, and support farms, service applications, databases, workflows, search, integrations, migrations, upgrades, and secure configurations while collaborating with engineering, cyber, and operations teams.
Top Skills:
Authentication ServicesHybrid EnvironmentsLoad BalancingMicrosoft SharepointSearch ServicesService ApplicationsSharepoint AdministrationSharepoint FarmSql DatabasesWorkflows
HR Tech • Software
Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations and configurations, resolve tickets end-to-end, communicate clearly with varied audiences, escalate appropriately, and contribute to projects that improve support workflows and automation. Participate in a rotating schedule requiring one weekend day.
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Top remote Companies in Miami, FL Hiring Operations & Support Roles
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