Top Remote IT Support & Helpdesk Jobs in Miami, FL

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Temporary, full-time first-level travel technology support role providing liaison between travel users and technicians. Responsibilities include system documentation and audits, troubleshooting and technical analysis, user training on travel reservation systems, deploying hardware/software, supporting field locations, and participating on project teams to improve processes.

The Director of Technical Operations leads technical service delivery in an MSP, ensuring quality service, client satisfaction, and operational efficiency across all teams.

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.

The Internal IT Manager will oversee device management, employee onboarding, help desk support, systems management, and security compliance for a remote team.

The IT Manager oversees onsite IT technicians, focusing on operational strategy, performance management, team leadership, and cross-functional collaboration to improve service delivery and efficiency.

The ServiceNow System Administrator will manage ServiceNow operations, including platform configuration, user access management, troubleshooting, and system upgrades in a federal enterprise environment.