Top Remote Operations & Support Jobs in Miami, FL

The Program Manager ensures compliance with regulations regarding third-party systems, manages BSA and OFAC technologies, and supports the build of an effective compliance program to mitigate risks related to money laundering and terrorist financing.

Lead operational scaling and acquisition integration for a platform, implement systems and reporting (ERP), partner with owners on day-to-day execution, and drive performance management to grow EBITDA and enable M&A-driven expansion.

Provide high-trust executive support to the founder: manage calendar, travel, personal ops, hiring pipeline, inbox triage, Notion systems, AI agents/automations, and team coordination to anticipate needs and close loops.

Gather and document business and user requirements, define system scope, suggest workflow improvements, modify/test/implement third-party software or scripts, lead small-to-mid projects, fully document requirements/testing/code/processes, and mentor Associate Systems Analysts.

The Workday SCM Manager will support post-production clients in procurement and supplier management, ensuring operational stability and process optimization.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Provide advanced remote technical support and act as escalation point for engineers. Troubleshoot Microsoft 365/Teams/Exchange, Entra ID, networking (VPN, DNS, DHCP, firewalls), endpoints, backups, and enterprise applications. Maintain ticket documentation, coordinate vendor escalations, mentor junior staff, and contribute to knowledge base and process improvements while meeting service metrics.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

Administer and secure the companys Microsoft 365 commercial environment and SharePoint Online. Manage identity (Entra ID/Azure), tenant synchronization, Teams, Power Platform integrations, governance, permissions, and automation. Assess and reorganize SharePoint/Teams sites, design Power Apps/Automate solutions, work with business stakeholders, and drive projects to improve security, governance, and user experience.

The VP of Operations oversees all operations for Appliance Business Units, ensuring revenue growth, customer satisfaction, and leading multidisciplinary teams. Responsibilities include strategic planning, performance monitoring, process improvement, financial management, and fostering a customer-centric culture.