Top Remote Senior Level Jobs in Memphis, TN

Leads and develops a team of Customer Success Engineers responsible for onboarding, adoption, resilience maturity, customer health, executive engagement, renewal readiness, and expansion support. Establishes scalable success practices, measurable customer outcome plans, health scoring, reporting, and operational standards. Partners with Sales, Renewals, Product, Support, Professional Services, and Technical Account Management while serving as an escalation point for strategic enterprise customers. Drives technical capability, coaching, continuous improvement, retention, and revenue-aligned customer success outcomes.

Own a portfolio of strategic educational SaaS accounts, guiding executive stakeholders through onboarding, adoption, value realization, retention, and expansion. Build trusted relationships, lead business reviews, establish customer Centers of Excellence, track success metrics, mitigate risks, and advocate for customer needs cross-functionally. Provide expert guidance on Jamf solutions, Apple ecosystems, enterprise IT workflows, and deployment strategies.

Leads compliance support by resolving escalated matters, researching regulatory questions, documenting decisions, monitoring risks, supporting reporting, and escalating high-risk issues. Develops compliance procedures, SOPs, training materials, and internal guidance while coaching Compliance Representatives. Maintains knowledge of CCPA, CPRA, FCRA, and related consumer protection requirements, identifies policy and practice gaps, and supports audits, investigations, and regulatory projects.

Manage finance and accounting operations for the hospital-based division, lead month-end close with accounting teams, prepare subsidy reconciliations, analyze wRVU/clinical compensation and GL variances, produce monthly MOR presentations, support annual budgets and quarterly forecasts, build reports and dashboards, prepare proformas for contracts and physician hires, and support ad hoc reporting and process improvements.

Lead LiveKit’s Product-Led Growth squad across acquisition, onboarding, activation, adoption, expansion, and retention. Own the developer growth journey, identify high-potential accounts, drive platform depth, represent self-serve developers, and establish operating metrics for platform health. Collaborate across product, engineering, design, marketing, analytics, support, and sales while influencing highly autonomous teams through judgment, clarity, and trust.

The Senior Solutions Architect designs and develops IT and network engineering solutions for government entities, supports business capture, and crafts proposal responses.

Own and grow reseller and VAR partnerships within the Microsoft channel to achieve ARR quotas. Responsibilities include joint business planning, partner enablement, co-selling, co-marketing, pipeline development, QBRs, channel conflict management, competitive monitoring, internal resource coordination, Salesforce forecasting, and executive-level partner engagement. The role is remote in the United States and requires up to 50% travel.

Owns a portfolio of NovaOS capabilities from concept through delivery, adoption, and continuous improvement. Responsibilities include managing product backlogs and roadmaps, prioritizing features, defining requirements and success metrics, coordinating cross-functional engineering, AI, UX, data, and architecture teams, leading product discovery and release planning, monitoring adoption and KPIs, and ensuring alignment with product governance, architecture, and Responsible AI standards.

Lead architecture and development for scalable document content extraction and transformation systems. Build full-stack, event-driven applications using C#/.NET, AWS, Kafka, OCR technologies, APIs, and AI services. Own initiatives from design through production, improve reliability and performance, implement observability, address technical debt, document architecture, collaborate cross-functionally, and mentor engineers.

Lead the Revenue Accounting team and oversee retail revenue close activities, including journal entries, reconciliations, accruals, reserves, deferred revenue, and flux analysis. Apply ASC 606 guidance, support retailer onboarding, validate ERP transaction flows, improve scalable processes, maintain documentation and controls, and partner with Technical Accounting, Retail, RevOps, Logistics, Business Systems, and Finance leadership.