Top Remote Customer Success Jobs in Memphis, TN

Reposted 24 Days AgoSaved
Remote
Remote Memphis, TN
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Machine Learning • Software
The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.
Top Skills: Ai-Powered PlatformsHealthcare Claims Data
Reposted 24 Days AgoSaved
Remote
Remote Memphis, TN
Mid level
Mid level
Sales • Software
As a Customer Success Manager at Influ2, you will enhance customer satisfaction, develop relationships, analyze data, and collaborate with cross-functional teams to drive success, while managing multiple accounts and ensuring project delivery.
Top Skills: Bi ToolsCrm PlatformsHubspotLookerSalesforceTableau
Reposted 24 Days AgoSaved
Remote
Remote Memphis, TN
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 24 Days AgoSaved
Remote
Remote Memphis, TN
70K-90K Annually
Junior
70K-90K Annually
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
Reposted 24 Days AgoSaved
Remote
Remote Memphis, TN
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Cloud • Software
Vantage seeks a Senior Customer Success Manager to oversee post-sale customer engagement, offering onboarding, training, and support to enhance customer satisfaction and product adoption.
Top Skills: AWSAzureFinops Cloud Cost Management SolutionsGCP
Reposted 24 Days AgoSaved
In-Office or Remote
Remote Memphis, TN
Senior level
Senior level
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills: HubspotSalesforce
Reposted 24 Days AgoSaved
Remote
Remote Memphis, TN
Senior level
Senior level
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills: Help ScoutMs ProjectSalesforce
25 Days AgoSaved
Remote
Remote Memphis, TN
113K-133K Annually
Junior
113K-133K Annually
Junior
Software
Guide customers through security and compliance journeys using Vanta's platform, managing a book of business, driving retention and outcomes, monitoring customer health via Catalyst, providing technical recommendations for compliance (SOC 2, ISO 27001, GDPR, HIPAA, USDP), partnering cross-functionally, liaising with Support and Finance, and engaging customers in both Spanish and English to ensure adoption and value realization.
Top Skills: AICatalystGdprHipaaIso 27001Risk ManagementSoc 2Trust Management PlatformUsdpVanta
Reposted 25 Days AgoSaved
Remote
Remote Memphis, TN
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
25 Days AgoSaved
Remote
Remote Memphis, TN
Mid level
Mid level
Greentech • Information Technology • Software • Renewable Energy
Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).
25 Days AgoSaved
Remote or Hybrid
Remote Memphis, TN
72K-85K Annually
Mid level
72K-85K Annually
Mid level
Software
Manage a portfolio of customers as primary contact to drive onboarding, adoption, retention and expansion. Build relationships, create success plans, monitor customer health using CSP, run business reviews, resolve issues with Support/Product, and identify upsell/cross-sell opportunities.
25 Days AgoSaved
Remote
Remote Memphis, TN
Junior
Junior
Cloud • Information Technology • Software
Manage post-sale relationships for SMB and VIP customers, drive adoption and retention, conduct QBRs, monitor health scores and usage, coordinate escalations with Support/Product, and maintain CRM records while identifying upsell opportunities.
Top Skills: Crm/Cx PlatformsGoogle SheetsPandadocPipedriveSalesforceZendesk
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25 Days AgoSaved
Remote
Remote Memphis, TN
131K-230K Annually
Senior level
131K-230K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead and develop a team of Customer Success Managers to drive adoption, retention, and expansion across enterprise accounts. Define success metrics and scalable engagement models, manage complex customer lifecycles, partner with Sales/Services/Renewals, and use data to reduce churn and deliver measurable business outcomes.
Top Skills: GainsightGenesys CloudSalesforce
Reposted 25 Days AgoSaved
Remote
Remote Memphis, TN
Senior level
Senior level
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Reposted 25 Days AgoSaved
Remote
Remote Memphis, TN
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted 25 Days AgoSaved
Remote
Remote Memphis, TN
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 25 Days AgoSaved
Remote
Remote Memphis, TN
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills: Mariadb
Reposted 10 Days AgoSaved
Remote
Remote Memphis, TN
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
One Month AgoSaved
Remote
Remote Memphis, TN
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Healthtech
Lead client relationships from implementation through ongoing support, define client-specific KPIs, coordinate cross-functional teams, represent client needs to Product and Engineering, produce case studies, and drive strategies that improve outcomes and reduce cost for health plan clients.
Top Skills: HubspotJIRAExcelMicrosoft PowerpointMicrosoft Word
One Month AgoSaved
In-Office or Remote
Remote Memphis, TN
150K-190K Annually
Senior level
150K-190K Annually
Senior level
Artificial Intelligence • Legal Tech • Natural Language Processing • Generative AI
Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.
Top Skills: AIGenerative AiLanguage AnalyticsMachine Learning
Reposted 9 Days AgoSaved
Remote
Remote Memphis, TN
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
One Month AgoSaved
Remote
Remote Memphis, TN
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Artificial Intelligence • Healthtech • HR Tech • Software
Define and run Tern's agency success function for enterprise travel agencies: segment accounts, build engagement models and playbooks, own post-sale activation and integration adoption, run business reviews tied to growth, surface product feedback to R&D, and build scalable, AI-enabled touchpoints to drive measurable agency growth.
Reposted 20 Days AgoSaved
Remote
Remote Memphis, TN
Entry level
Entry level
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
3 Months AgoSaved
Remote
Remote Memphis, TN
Expert/Leader
Expert/Leader
Machine Learning • Software
Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.
Top Skills: AWSAzureHadoopPythonRSparkSQLTableau
Reposted 6 Months AgoSaved
Remote
Remote Memphis, TN
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
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