Top Remote Senior Level Jobs in Madison, WI

Lead the CSOC by overseeing detection, incident response, and SOC operations; act as technical escalation point; improve SIEM-driven detection, playbooks, automation, and metrics to reduce MTTD/MTTR.

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.

Lead a portfolio of merchant clients through onboarding and ongoing program management. Serve as primary contact, drive performance and growth plans, analyze data, coordinate cross-functional teams, ensure compliance and contractual obligations, resolve operational issues, and deliver regular client reviews to maximize satisfaction and retention.

Manage a portfolio of 60+ contractor accounts to drive adoption of 360 Finance point-of-sale financing. Create strategic account plans, upsell and retain customers, onboard new clients, monitor account health, analyze performance, prepare reports, and collaborate cross-functionally with sales, product, lending ops, and engineering. Travel up to 40% to engage branch locations and executive stakeholders.

Lead design, build, and maintain scalable batch and streaming data pipelines and data warehouse models. Ensure data quality, observability, performance, and security. Own workstreams, support production incidents, and enable analysts and downstream applications.

Manage a portfolio of SMB and/or mid-market customers through onboarding to ongoing success; drive adoption, training, and product education; monitor health metrics; identify upsell opportunities; communicate customer feedback to product and engineering; develop scalable processes and collaborate cross-functionally to ensure retention and growth.

Lead and mentor a team of Forward Deployed Engineers to deploy Cohere's North platform into private cloud and on-premises environments. Own technical delivery and customer success, collaborate with Product/Engineering/Sales, optimize K8s services (OpenSearch, databases), define GPU/CPU scaling, and build scalable processes and tooling.

Design, implement, and operate high-throughput backend systems for billing, payments, fraud detection, and pipelines. Architect end-to-end metering, rating, invoicing, payment flows, real-time scoring, and scale Postgres, ClickHouse, Node.js services, and Temporal workflows. Build TypeScript+GraphQL APIs, write engineering requirements, contribute to OSS, and participate in on-call rotation.

Own and optimize Popls digital demand generation across paid search, AI search, SEO, email, and website conversion. Manage agencies and contractors, allocate budgets, build HubSpot and Salesforce attribution dashboards, and translate channel performance into executive reporting. Partner with content to drive AI-informed visibility and oversee AI-driven content and automation workflows.

The Senior Fullstack Engineer will deliver software products, collaborate with product and business teams, lead technical practices, and ensure high-velocity iteration on a mobile advertising platform.

The Solutions Engineer will manage technical relationships with publishers, lead SDK integration, provide support, troubleshoot issues, and develop automation tools in a mobile advertising environment.

As a Senior iOS SDK Engineer, you'll design, implement, and optimize core SDK features, maintain integrations with ad networks, and improve SDK usability by collaborating with publishers and product teams.